"Great product; very timely delivery! Extremely satisfied with this purchase! My son is going to be so excited with this gift!"
"This was my first major on line order. The Music Zoo made this transation very eazy and quick. Every thing went very smooth,and I thank you for your help.And the next guitar we buy will be from The Music Zoo. Thanks Again.
"
"Great! The item was shipped the same day i ordered and arrived quickly with good packaging. "
"better selection and price than Musicans Friend. Quick ship"
"As always, The Music Zoo's website said the item I bought was in stock, and it was! Try that with the "other guys". My items were delivered promptly, packed securely and were exactly what I ordered."
"Ver good service, fast and accurate delivery"
"No issues whatsoever. I was pleased that you gave me a choice of shipping means, instead of forcing me to the most expensive.
I'll gladly work with you again.
Rob"
"My overall experience with The Music Zoo was very positive. The price I
paid for a set of bass strings was lower than what other companies charge.
Navigation during shopping and checkout were easy to understand.
I am looking forward to ordering from The Music Zoo for my product needs.
Also, the item arrived to my home in a timely manner."
"Today I have recieved the package. Everything was correct and I am really satisfied with the service. I will definately buy some of your products in the near future
Kind Reagards.
Rafa"
"you guys need to improve your online buying system- I went through lots of mundane BS for my order.
But, other than that, the customer service was great and I got dealt with professionally and as quick as possible."
"My overall experience was excellent. Unfortunately, there is no way to know which items are duty free and which ones are not. If ordering guitar cases to Canada, note that they are NOT duty free : ("
"Ordered a 57 reissue Stratocaster on back order, which took about 4-5 months to arrive at store (which is beyond The Music Zoo's control, I will admit). Kept in contact over this period and got replies quickly, along with an update after retalking to Fender.
Actual shipping was very quick. Only shipping issues were on my end with having to get import code sorted, extra GST paid and hassles with UPS forgetting to put the package on their truck on scheduled delivery day.
Not sure if the hard case was meant to be included with this guitar (as description of guitar on their website only mentions a gigbag) but it was greatly appreciated.
Would order from them again if I'm ever in the market for a high quality guitar again.
Thanks guys!"
"Great! Got my order in a reasonablr amount of time, popped 'em on my guitar, and all is well with the Universe! I'd order again!"
"The Music Zoo is superb. My beautiful new Les Paul was shipped the same day as ordered and was delivered in perfect condition[well done]
Thanks,Joe"
"Even though they did not have my strings in stock, they got back to me very fast and were very friendly. I will try and do business with them again.
Bill "