"Feed issues, feed issues, install and driver issues, feed issues, feed issues....Did i mention feed issues....Great idea, just make it work. "

"The scanning functions are not what I thought. Plus I had to buy an ancillary product, cloud, to use the $350 product that I bought. "

"As you see, I've had it about a month and there's a learning curve. I'm trying to customize the folders to coincide with those we have used in the past to contain various expenses, keeping in mind that which Neat software has built in. If asked to complete a survey 6 months from now, I'm sure I will have a better understanding of what and how Neat is making my life easier."

"Neat has the best customer support possible. No other company has come close. They will work until the issue has been resolved. A respectful, but friendly representative did an outstanding job of working through the problems."

"I have the Neat Desk scanner and really enjoy it. It is great for organizing my mail and various important papers. The accompanying software is a lot better than it was when I first bought the scanner 2 or so years ago. I signed up for the cloud service so that I can use it while overseas and use my phone to upload new items. My family is going to scan in my mail so that it will sync with the cloud, that's a pretty cool feature."

"The neat scanner/ organizer is fantastic!!"

"I've had the Neat Scanner for a couple of weeks and have scanned every receipt and business card on my desk. It works wonderfully and the paper is gone!"

"Don't like the customer service operating hours - "

"Employees extremely knowledgeable, courteous, considerate and professional. Good Experience..."

"I had difficulty updating my software and using the help desk was quite frustrating. "

"Software constantly crashes and loses files.
Support is nonexistent. Can not get anyone on the phone and they do not respond to email requests"

"I cant believe how easy it was , "

"Wish I started using this years ago"

"Great service...problem solved"

"Product seems to be working just fine and questions so far have been answered."