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Product & services pricing
3.25/5
Chance of future purchase:
3.25/5
Shipping & packaging:
3.25/5
Customer service:
3.34/5
Return/Replacement policy:
2.50/5

Verified
5/5

2021-05-27

Always the Best!

"Webstaurant does not always have the lowest prices but they have the best customer service which keeps us coming back."


Verified
3/5

2021-05-25

Prices increased within a week!

"I was searching for a stainless steel prep table. I found a good deal on this website so I held it in the cart while I continued to research other options. When I came back to these items, the prices shot up. Anyway, it was still a good deal but dang, I could have had a great deal."


Rep reply posted 2021-06-01
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review! Pricing is real-time based on current inventory levels and market conditions so please note that they may change without notice. To lock in the lowest wholesale price you see on our site, we would suggest placing your order as soon as you can. If you have any further questions or concerns regarding your order, please feel free to reach us at Help@Webstaurantstore.com. ”


1/5

2021-05-20

Grossly Excessive Shipping Charges. Beware!

"I was charged over $47 shipping on a $67 order.

Upon inquiry, I was told that I have to pay actual shipping charges. I cannot believe that this is the actual cost of shipping.

This is a grossly excessive charge, and certainly is far beyond their true cost to ship.

Be very careful shopping here. Do not be tricked.
"

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Likelihood of customers making future purchases
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Rep reply posted 2021-05-24
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review! Since we do not absorb shipping costs into our wholesale prices, we do charge the full shipping charge for each order. These charges are calculated based on the weight, dimensions, and distance the order is traveling. Usually, the more you purchase at one time, the better your shipping cost will be per item. It is also more cost-effective to ship to a business as shipping rates are lower to commercial addresses. You are able to see the shipping cost in your cart prior to deciding to continue with the check out process.

If you have any further questions or concerns about your order, please feel free to reach out to us at Help@Webstaurantstore.com. ”


Verified
5/5

2021-05-13

Product as described; excellant.

"I will do business with webresturant in the future, Came packed in ice and overlay. Received raves about contents with persons wishing name of company so they could place orders. "

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Verified
5/5

2021-05-09

there goes my life savings

"This store is everything I needed!"


Verified
5/5

2021-05-08

"I love the quality,just I am,in live to with them"


4/5

2021-05-05

bulk shopping

"This site is very useful for bulk shopping the ingredients, cutlery and anything related food."


Verified
5/5

2021-05-01

"reasonably priced and great products"


Verified
5/5

2021-04-30

New Buyer

"Customer service was excellent, with chat agents standing by to answer any and all of my questions. When the product I wanted was in stock I received an email. My purchase went smoothly and I just enjoyed the entire experience."


Verified
5/5

2021-04-27

"very good products, the tech help great"


Verified
5/5

2021-04-21

More addicting than high fructose corn syrup

"This online store is fantastic! I don't own a restaurant, I don't cook in a restaurant, I cook like a S.O.B... at home. I slice n dice with the best of em and this place supplies my kitchen and grill with damn near everything I need. Consistent pricing compared to other sites, fast shipping. You really can't beat this site to place a single order for just about anything you'll need. You'll get hooked to. "


Verified
5/5

2021-04-17

Fast service

"Great experience with this seller. Will continue toido business with them in the future."

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Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-04-15

"Thanks for your outstanding service "


Verified
2/5

2021-04-15

Shopping costs are ridiculous

"1 case of popcorn - $25
Shipping - almost $17
More than half the price, will be looking for other outlets to purchase from if shipping continues to cost this much.
"


Rep reply posted 2021-04-15
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review! Since we do not absorb shipping costs into our wholesale prices, we do charge the full shipping charge for each order. These charges are calculated based on the weight, dimensions, and distance the order is traveling. Usually, the more you purchase at one time, the better your shipping cost will be per item. It is also more cost-effective to ship to a business as shipping rates are lower to commercial addresses.

If you have any questions regarding your order or our shipping policies, please feel free to reach out to us at Help@Webstaurantstore.com. ”


Verified
3/5

2021-04-14

Ship

"The website is wonderful the prices are great however the shipping prices are ridiculous they should order free shipping on certain order amounts as other websites do"


Rep reply posted 2021-04-15
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review! As a wholesale website, we do not include any of the shipping charges in the cost of the items. Therefore, we do have to charge shipping for each of our orders and we do not have any general shipping discounts. Certain items do ship for free though! Be sure to watch out for the “Free Shipping” banner on select items throughout the site.

If you have any questions regarding your order or our shipping policies, please feel free to reach out to us at Help@Webstaurantstore.com. ”