"This has become my favorite shopping site for my home kitchen. I love the quality, and the prices. I have ordered several profession items for my kitchen and once made an error on my own when it came to sizes of chopping blades. The customer service was outstanding and they were so kind and easy to deal with. Now I just ordered a 30 cup coffee maker and it will fit my needs perfectly for family gatherings."

"i lost my item during the delivery ( lot of time) ,but still not fix "

"sO HORRIBLE NEVER AGAIN, CHAT REALLY?"

"I was happy to find the cake decorating turntable that had been recommended, but I also had a coupon code I wanted to use to make the price a bit better for my limited budget. There was no option to enter the coupon code! I'm a bit ticked off.

Update: I got a response from Webstaurant, very politely and kindly pointing out how to use a coupon code. The error was mine.
The item I ordered was delivered two days later, and as it had a cast-iron base, I think the high shipping charge was justified in this case. It arrived in excellent condition.

Overall, I am now happy with my purchase and the customer service, so I am changing my rating to 5 stars."

"We are now buying 95% of our bakery packaging from WebstaurantStore and saving money and getting items in two to three business days."

"I've been using Webstaurant for years now, and it has save me on costs on so many items we have to have, which in turn helps me keep my profit margins manageable. Over the years they have expanded the products they offer. I can always find equipment at better prices than direct suppliers. Customer Service is great as well. And now with the pandemic supply issues, once again Webstaurant is able to meet the demands of my business. Thank you! "

"Always prompt delivery and arrives in great condition. "

"Shipping costs are ridiculous. Normally, that would have put me off and sent me away from your site, You seriously should think about bringing your shipping costs in line with other venders."

"I love how easy it is to get on the site. The products are very easy to find. The prices are really good."

"Webstaurant products are usually good products but if they are not right, it is very expensive to try and return the product to Webstaurant. Our orders are fairly large because we are a catering company. Sometimes I feel like its just easier to order through our local Boelter store to eliminate a difficult return."

"I tried to contact and update resales certificate but I still pay for food tax."

"We have used Webstaurant Store for over 5 years for many different things for our restaurant. It started out as specialty items only, but we have found that we can get many of our regular items from them cheaper and faster than from our regular food service providers. "

"I thank Rebecca for taking my call.

Im a long time business owner myself. I'm starting a new business venture and naturally I had some questions.

I was able to speak with a REAL PERSON on a Sunday morning!

All I can say is WOW!

How refreshing to deal with a company that respects my time as much as I do theirs.

Their GREAT Google reviews are spot on.

Thank you again!

Michael C.
From Arizona



"

"I have ordered three times spending approx 12,000. My last order showed up looking good. I plugged it in and it did not work. I have been waiting for two months to get it repaired. Loosing money every day due to a unit not working. I am tired of calling and getting the same line. They wont come pick up the item either. Done "

"Shipping is amazingly quick, a few days later you have your products and usually packaged very well. Overall WEBSTAURANT is great"