"85% of my needs are filled here.
Most packages are value saving as well."
"Very happy with the easy of purchase and fast delivery!"
"I use this site for my cake boxes, little pie boxes. Reg and small pie tins.
It is the best value and very quick. Appreciate this site very much."
"Order 3 items. 3weeks later 1 item arrived completely thawed. It was shipped on a Thursday and arrived on a Monday. The other two items have never shipped and I can not cancel them. Every time I contact them they tell me it was shipping that day. The last time I called them they told me to purchase elsewhere. I said I would as soon as I got my refund. I have not yet."
"I am a professional reviewer and I have to say this company is great."
"We cant ask for better customer service and ease of ordering of our restaurant supplies. We receive our products promptly and if we have any issues their customer service makes it right without hesitation, Great job and you all will continue to have our business!"
"On time and reliable. Great products and the website is very descriptive. "
"Good prices. Ease of ordering"
"I have had a set of polycarbonate dishes and bowls for many years and never thought I would be able to find extra of the same kind, but this company came through in having exactly the same kind and size of dishes and bowls that I have at home. Thank you!"
"They have many selections to ensure the product fits your needs. I get free shipping most of the time as well. Products are great quality.
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"Once loved ordering from Webstaurant but over time things have digressed. Shipping cost is high, lack of product in stock. Covid has been tough for all but we have a business to run and cant have delays in product we need and expensive shipping. "
“Thank you for your review. I do apologize for any frustration regarding your orders! Since we do not absorb shipping costs into our wholesale prices, we do charge the full shipping charge for each order. These charges are calculated based on the weight, dimensions, and distance the order is traveling. Usually, the more you purchase at one time, the better your shipping cost will be per item. In regards to items not being in stock, we recommend contacting us before placing your order if you have a specific need by date. We are happy to check the availability for you, and provide you with an estimated processing time. Please feel free to reach out to us at Help@Webstaurantstore.com if you have any other questions or concerns. ”
"Had Nina's Natural Bloody Mary mix at a Drury Motel. Was lucky to find it on Webstraurantstore at a reasonable price.
Purchase was quick and easy.
Will buy from them again in the future."
"This is my first time at Webstaurant . Your web site is extremely user friendly and I really appreciate all the information provided on the order page itself. I will use this site again."
"Great website, great selection and pricing. Would be very good if they offer free shipping above a minimum just like most websites do, each order i place is worth several hundred dollars."
"excellent process time from order to delivery."
A rep from WebstaurantStore, Webstaurant Store, has responded:
“Thank you for your review. The warehouse that stores our consumable items is currently delayed, which is why there is an "extended lead times" disclaimer on the item page. I do apologize that the product arrived thawed. I was able to review your order and see that we provided you with a refund for the spoiled item. I also see that we were able to cancel the rest of the order for you. I am sorry for the back and forth in regards to the cancellation; it looks like the other items were originally showing as further in the processing stage than they truly were. I do apologize for any confusion and the inconvenience. You should see the refund reflected back onto the original payment method. Please feel free to reach out to us at Help@Webstaurantstore.com if you have any other questions or concerns. ”