"I am in the process of renovating four bathrooms and have probably placed a dozen orders with The Bath Outlet in the past 6 months, for everything from towel racks to bathroom hooks to wastebaskets and hampers. Their products are outstanding in quality, they have a wide selection of styles and materials, and in the few instances when I ordered something that didn't work for me, returns were easy and my account was credited back promptly. I am a totally satisfied customer and recommend them wholeheartedly."
"Service was excellent. Fast turnaround. Mirror was shipped same day, and arrived two days later. Helpful customer service when I called to order (I was having a problem with the website). It hasn't been installed yet."
"It was backordered and might be in by 11/18/20. Do not really know, not great
"
"I don't have time to do things twice."
"Very happy with everything best thing delivery was quick. "
"Ordered soap dispenser said on web has on stock two days latter was told four weeks I will know if they can get it!!! Great way to do business with your customers. In the mean time , no apology from mgmt or etc. cannot wait you to go out of business like your forefathers have,"
"I made a boo boo and ordered the wrong size sink initially. Very easy to return and order the correct sink which arrived quickly. It looks great in the small extra bathroom. The quality is very nice (even the plumber was impressed). Would definitely buy from The Bath Outlet again. :)"
"We only ordered two toilet paper holders but the customer service from The Bath Outlet made me feel as if we'd ordered an entire new bathroom from them. They reached out to let me know that one of the items was on backorder and to see if I wanted a different item instead of waiting. We were happy to wait and they let me know they'd ship it out ASAP. It ended up getting delivered much earlier than expected. I wish we had more bathroom necessities - I'd order from BathOutlet without thinking twice. "
"Fast shipping., everything as described.. "
"The Bath Outlet was most helpful in returning my Gedy Waste Bin , that was damaged , and immediately sending out another. The second one was much better although it still had flaws we decided to keep it. The service was excellent. The return was easy and the response timely."
"Super fast! Superb quality products! Soooo impressed! "
"I ordered a Remer rain shower system and it was delivered pronto, within a day or two. Unfortunately, the shower cannot be installed until one part, which was absent from the order, is delivered. A week and a half later we are still waiting on it, but company reps and follow-up email assure us we will have it by next week. Customer service folks are extremely cordial and sympathetic. But if you are on an installation schedule, best check before you order to make sure it will be complete."
"I received a beautiful mirror from The Bath Outlet but had to return it as I incorrectly selected the wrong magnification. Customer service was understanding and helped me with my return and refund. I highly recommend this company. Thanks to all "
"Just like the picture, but better. It arrived perfectly and in a timely manner."
"I found bathroom accessory hardware on you site that was gorgeous and unusual. It shipped quickly and kept or renovation job moving!"
"Super service, fast delivery and great product came in as described. great response to questions and concerns"