ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-03-12

I got it faster than expected!

"It was here sooner than we expected and just as promised in The description. Thanks! "


Verified
3/5

2018-03-06

Inventory

"I ordered the item of my choice only to find out that the item was out of stock and wouldn't be re-stocked. I was given a refund and another choice of item, which was nice, but not the item I wanted."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-03-06

Great Experience!!!

"We had a great experience with The Simple Stores! We saved $300 on the cabinet we ordered, received it sooner than expected, and our cabinet was delivered in excellent condition. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-03-06

Excellent Customer Service

"We bought two end tables, a coffee table and a media center. The media center came first in perfect condition but when we received the two end tables and the coffee table there was damage to the coffee table and one end table. We took pictures and sent them to support. We received a response within one business day saying they would replace our damaged products. We did not have to return them. We were also offered 10% off our next purchase which we immediately took advantage of and ordered two wall units from the same manufacturer. We received an email that all 4 items would be shipped together and from a different delivery service then our first order. We were told it would take longer but the merchandise would be treated more gently. That was fine with us. The items were shipped 2/15/18. I noticed a few days later that the wall units had been reduced for President's Day Sale. I emailed Chris, at support, who refunded the difference immediately. The 4 items arrived on 3/5/18 in perfect condition. Overall, an experience that could have turned out badly could not have been handled better. This company stands behind their products and customers. Buy from them, you won't be sorry. Oh, one more thing, they also have the best prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2018-03-02

Pub table and chairs

"received really quick - however received shipping notice after the items were received. Just happened to check on line and found that the table was shipped. Thank goodness a nice day when received - the next day we had snow. Very pleased with the table and chairs - easy assembly and sturdy. Just wished I had known it was being shipped."


Verified
5/5

2018-02-28

1st Experience

"The CSR was very helpful when I phoned in. I am also pleased to say that my 1st experience has been awesome. The product is what I expected and easy to assemble and I received it in a timely manner. I will be a return buyer to this site."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2018-02-28

Excellent online service

"The Simple Stores were quick in service in delivery and the items arrived in excellent condition."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-02-26

Love my chair side table

"Delivery was earlier than quoted and the packaging of my table was done in a way it could not have got damaged during shipping. I would definitely order from this company again. Thank you !"


Verified
5/5

2018-02-26

Excellent pantry

"First experience with The Simple Stores. Our pantry shipped for free and sooner than expected and was cheaper than on 3 other websites. Very Happy!"

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
5/5

2018-02-21

Nice!!

"The chairs were exactly as described and were delivered on the day I was told they would be here. Thank You!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-02-18

Great price & value + quality merchandise.

"Dinette set arrived quickly and was as advertised. Quality merchandise, easy assemble, and all parts fit perfectly. Butterfly leaf in dinette table has a defect as a result of a bad factory repair. Will discuss with customer service on replacing the leaf. I’m happy with my purchase. "


Verified
4/5

2018-02-16

Best price

"Best price for curio we bought."


Verified
5/5

2018-02-12

Great service

"I ordered some tables and I was more than pleased with the product and the time it took to receive them. I will definitely be a follow up customer every time I can."


Verified
5/5

2018-02-08

A+ company

"Fast delivery, good price, great customer service"


Verified
5/5

2018-02-08

Great job

"Received a large Salamander cabinet in great condition, good price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process