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Product & services pricing
4.23/5
Chance of future purchase:
3.40/5
Shipping & packaging:
3.84/5
Customer service:
3.86/5
Return/Replacement policy:
3.38/5
Featured Review



Verified
5/5

2024-10-18

Top-Notch Company

"Awesome communication I will do business again with you Thank You"

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Rep reply posted 2024-11-07
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.”


Verified
5/5

2024-10-22

Great prices. Went above and beyond

"I was drawn to The Whiz Cells because of their high buy rates and generous quote timelines. USPS lost my package for a few weeks and then found it out of nowhere. The Whiz Cells were very helpful and the payment turnaround was very prompt once they got my package. Thanks guys!"


Rep reply posted 2024-11-07
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.”


1/5

2024-10-10

Essentially my phone is lost

"I decided to select Whiz Cells to sell my Pixel 7 phone. Frankly, it was in good condition with a couple of scratches on the side bottom. The screen and camera area were perfect. To my eye, the back of the phone had NO visible scratches.

After inspection, the store downgraded my device to poor and offered me $70 less in trade-in. There is no way it was in a poor trade-in state.

I asked to have it shipped back. The store said it would. I was not given a tracking number until I asked for it two days later. In the time, USPS claims it was delivered to me. I cannot locate it. Its gone.
"

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Rep reply posted 2024-10-22
A rep from Thewhizcells.com, TheWhizCells, has responded:

“This review is disingenuous. The phone had more than a couple of scratches. There were dents/dings in the frame and the back was cracked. That is not good condition. The phone was returned at our expense to you. USPS tracking 9400111206211457828909. It shows delivery to the front desk/mailroom on Oct 5th. Screenshot of the tracking https://app.screencast.com/H8ZB65scrLSAn”


5/5

2024-09-24

Fast Processing - Paid Agreed Upon Price

"I had a great experience with WhizCell. They processed my phone quickly and gave me the amount they quoted. Communication was excellent as well.

A couple of tips: My iPhone was made of Titanium, which made it much more resistant to scratches. However, some phone materials collect scratches more easily.
Also, when I mailed it, I added extra padding and cardboard to make sure the phone was safe from mishandling by the Post Office.
"

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Rep reply posted 2024-11-07
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.”


5/5

2022-12-31

Excellent

"This the second time I have used TheWhizCells and I cannot say enough good things about this company. I sold them an iPhone the first time and had another great experience when I sold them an iPad. I sent it out the same day as when I received the USPS label. It was delivered in a timely manner and they picked it up on the same morning it was delivered. I got paid within hours for the exact amount I was quoted when I listed my iPad. I 100% recommend TheWhizCells!!!"

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5/5

2022-10-19

Awesome Company!

"Fast transaction will do business again!"

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5/5

2022-10-14

Easy and Fast

"I've sold to other companies before, and Thewhizcells.com will be in my list of good companies to work with. They were prompt in sending me everything and were quick with payment. 5/5 stars! "

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Verified
5/5

2022-10-11

Great customer service!

"Helpful employees with wonderful communication."

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Verified
5/5

2022-10-11

Excelente

"Gave me an awesome quote. Provided prompt and timely service to all questions, concerns, and payment. Will recommend to everyone I know.
"

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Verified
5/5

2022-10-08

Great transaction

"Company promised everything it said! Money arrived in a timely manner. Would definitely do business with them again."

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Verified
5/5

2022-10-03

Great Experience!

"Sold my phone and received the offer I was quoted. The check was sent out the next day after receiving the phone. Smooth and fast!"

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Verified
5/5

2022-05-18

Great at what they do!!!

"My experience with them was nothing short of excellent. I will definitely do business with them again. "

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Verified
5/5

2022-09-24

Great Company

"I received excellence in every aspect of this process
"

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Verified
5/5

2022-09-23

iPad

"All good. Everything was as they promised."

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Verified
5/5

2022-09-20

Excellent rating

"Couldn't have been faster and I was very happy with the price offered for my 2 android phones."

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