"I'm a super skeptical guy. An I admit I was nervous at first sending my phone in. But travis kept me updated everytime I emailed ,I got a quick response back. I sent my phone in on a Tuesday an was paid the following Saturday. An the payment was really fare. So I had a very good encounter. I would 100 percent do this again with them.,an I probly will. "
"I was quoted a price for my phone of $68.00. Your company received the phone it said that it was not in good condition with a scratch on the face, this was not true it was in perfect condition, packed it the Iphone box it came in and packed in bubble wrap in a bigger box. to me the offer going from $68 to $10 was a rip off. I did protest and got a higher fee but, to me it was still low. I only agreed only because you had the phone and I had no use for it. If this is a regular practice it is wrong,"
"I sold 2 phones and got the funds as promised. I was skeptical but it all worked out and was as promised!"
"I was actually waiting for the request for a review to come in.
I really could not be happier - everything happened exactly as promised and I got my PayPal credit the same day they received the phone.
Would DEFINITELY do business with them again!"
"I sent in a OnePlus 6t that I bought directly from OnePlus....(Mirror Black | 6 GB RAM + 128 GB Storage | Unlocked).
After originally quoting me $85, they told me the phone was locked to T-mobile. This phone has never been on "T-mobile" but has been on several T-mobile MVNOs. It was also run for a time on Verizon. They cut their offer to $60 which I took, because I really didn't want to mess with it, but I won't be using Whiz Cells again anytime soon.
Update: They contacted me and told me this was an error. They are sending me the money they agreed on, plus $5 for the inconvienice.
Five Stars!"
"Great experience. Sold my Galaxy S22+ 5G."
"Quick and easy no difficulty "
"Requested box to send phone and never got it. Will find someone else. "
“Hi Austin,
I hope you are doing well today. I looked up your order and you did not select for us to send you packaging. You selected to have a shipping label emailed to you and use your packaging. If you would like us to send packaging we would be happy to.”
"I found it very easy to sell my phone with the company transaction was processed efficiently "
"They are on the process of delivering my check to me. Above all they gave me a good reason and like wise of the products. Also the customer service was good."
"I would highly recommend this company. Easy, fast transaction & money was quickly too."
"Transaction went smooth. Excellent service. A++ in my book. Look forward to doing business with them in the future."
"I wasn’t given the price that was quoted so I was very disappointed. There was enough of a battery charge when I sent the phone into Tge Whiz Cell. It had over 70% and the phone was in excellent condition too."
“Hi Mary,
The issue with your phone is the battery health is low. It will require a new battery replacement. The change in your offer had nothing to do with how much the phone was charged. I apologize that was not made more clear.”
"My phone was in nearly perfect condition upon sending it to The Whiz Cells. I used their padded envelope they sent me to ship it. The screen was NOT cracked! Now I get an email upon their receipt of the phone stating my offer is now 0$ because I sent them a phone with a cracked screen. If it cracked during shipping, that's not my fault. They basically stole the phone. There's no photo or anything showing its cracked so they could be lying just to not have to provide payment. Do NOT use this company! "
“We regret that you are unhappy. However, this phone has a bad battery of 79% battery health and it is not a 64gb but a 16gb. There were other issues besides it being cracked. We did promptly send the phone back at our expense. 9400111202530999715077”
"The best online phone selling company I've ever used! They had all my Motorola phones in the system that I had to sell. Website is top notch. Easy and fast payment "
"The tech that reviewed my phone said it had burn in. I just received my phone back today and has absolutely NO burn in. I think what the tech did was swiped up on the app tray and the tray by default has a translucent background. When I open chrome with all white background you do not see any burn in. When I wrote back to them, they did not give me a chance to discuss this instead they said we are sending phone back or either except the amount."
A rep from Thewhizcells.com, TheWhizCells, has responded:
“It is a pleasure doing business with you, Gregory. We did make an error. The phone sent into us is an unlocked Oneplus 6T. It is not locked to a carrier. We appreciate you and apologize for this mixup. ”