"I'm a super skeptical guy. An I admit I was nervous at first sending my phone in. But travis kept me updated everytime I emailed ,I got a quick response back. I sent my phone in on a Tuesday an was paid the following Saturday. An the payment was really fare. So I had a very good encounter. I would 100 percent do this again with them.,an I probly will. "
"Fair pricing and shipping "
"Very satisfied. Check came quickly."
"SENT A BRAND NEW MOTOROLA 5 G ACE PHONE AND WAS OFFERED PENNIES ($20.00), THANKS FOR NOTHING! ATILL WAITING ON RETURN OF PHONE AS PROMISED."
"Entire experience was very easy "
"Got a competitive quote before sending it in and then was offered 1/4 of original quote due to something that wasn't wrong with the phone, felt very dishonest. "
“Hi Derek,
I am very sorry you feel this way. We purchased your cracked Note 8 for the full quoted amount. The S9 has a significant burned in image in the LCD. We returned the S9 to you at our expense and paid out the Note 8. I am very sorry we were not able to purchase the S9 but you have it back now. Thank you for giving us a try.”
"The Whiz Cells offered and gave me what was originally quoted. A competitor sent me all kinds of nonsense about my phone, then lowered their offer to less than 25% of what they quoted. The WHIZ CELLS is the way to go, honesty and integrity appreciated! Thanks Whiz Cells."
"Simple process. Gave me a very good price and upon receiving my phone delivered upon tha agreed upon price."
"Great company to work with"
"Quick easy, and received payment into my PayPal account quickly, very professional "
"A physically near mint iPad Air 2 was assigned a resale value of $50. I was paid $12. I emailed this group for the criteria applied when they received the tablet. I explained that I was interested in learning why the disparity between advertised offer final offer. I further explained this information would be helpful not just to customers expectations by might reduce reviews like this one. Since I have heard nothing from them I am left the opinion these low ball offers is standard business conduct. I will not be doing business with them again"
“Hi Randy,
I performed a search and did not find an email from you. However, our email with the new quote explained the problems with the iPad air. The iPad has LCD damage, it is not near perfect and the battery is bad. The battery health is at 79%. That is why the offer changed. If you have any further questions please do feel free to email us. You will receive a reply.”
"They mailed me a envelope with postage paid to send in my broken phone. Then after receiving the phone sent me a check , couldn't get any easier."
"Everything was so easy and fast , great company "
"Did and paid what they said they would. I did by check payment I was Not giving a percentage to any other business to have next day payment. At time of writing check has not cleared bank yet
Due to just being deposited."
"Shipped my phone to wiz cells and got my check in a matter of a week .easy and fast "
"I had a perfectly working phone that looked like i had just bought it. I ask for shipping packaging. They sent me a bubble wrap envelope. I was skeptical when I got the envelope but I was sure that they knew what they were doing so I mailed it. They received said package and said that phone was broken. Customer service said I should have taken better precautions. I told them that was why I asked them for the shipping packaging. "
A rep from Thewhizcells.com, TheWhizCells, has responded:
“Hi Jerry,
I am sorry that you are upset. However, you put your phone as unlocked on our website and it is not. It is locked to Consumer Cellular. Our website would have given you a quote for $20 being locked to Consumer Cellular. Your phone was returned immediately. tracking : 9400111202530938970840”