"I'm a super skeptical guy. An I admit I was nervous at first sending my phone in. But travis kept me updated everytime I emailed ,I got a quick response back. I sent my phone in on a Tuesday an was paid the following Saturday. An the payment was really fare. So I had a very good encounter. I would 100 percent do this again with them.,an I probly will. "
"Would use again, and recommend them"
"Everything exactly as related definitely recommend "
"I got burned by samsung on a trade in once so I was skeptical about a remote buyer. But this store had the highest price for my broken screen (more than even local buyers) Note 9 and free shipping back to me if something went awry so I took a chance. From shipment out to money in was less than a week, I am thrilled. "
"Wish every transaction was this easy! Great service!"
"I had a quote within minutes. Instructions were easy to follow. Had my check in about a week!"
"can't complain at all , money in paypal quickly"
"Excellent service! Transaction was simple, and quick payment as promised. "
"I bought a refurbished phone, when I started it it only lasted less than 20 minutes before the screen quit working. I emailed them to see if they would do anything. NO RESPONSE"
"Very good service, check arrived on time!"
"Exediant and as quoted - best price found - quick purchase"
"This is the second time I’ve done business with Whiz Cells and they are excellent. Would recommend them to anyone. "
"...they make offers on phones that others don't; they make a good offer, compared to others; they are honest, cautioning against over-evaluating your phone; they were quick in sending me a check. And frankly, I'm glad to help employ people in their part of Appalachia. They cover the shipping cost, but you find the container."
"Always living up to what they say they are going to do. A rare quality in today's world. Great company"
"Had to iPhone 7s to sell, my hey made it very simple and quick to do. No hassle and got paid quickly "
"The process was easy, the rebate was excellent and the turnaround was quick! Very impressed and pleased. Thank you!"
A rep from Thewhizcells.com, TheWhizCells, has responded:
“Hello, We are sorry to hear that you have had an issue with a phone. First, we do not sell refurbished phones at all. 2nd, we did not receive a message from you. Here is a screenshot of our message history https://www.screencast.com/t/zZpYJqgGEDV7 ”