"I'm a super skeptical guy. An I admit I was nervous at first sending my phone in. But travis kept me updated everytime I emailed ,I got a quick response back. I sent my phone in on a Tuesday an was paid the following Saturday. An the payment was really fare. So I had a very good encounter. I would 100 percent do this again with them.,an I probly will. "
"Quick pricing and fast payment. All the way around an easy transaction."
"Checked out the site, got a good deal on my LG G6, accepted the deal and received my package in no time. Shipped it off and got my check for the phone in least then a week. Simply excellent! I will do business with TheWhizCells again."
"Very easy process. Money paid quickly. Would use again."
"Whiz cell is very easy to use and if you follow their instructions, transactions can be completed in less than week."
"I received $400.00 for my two iPhone 7s. Full offered price for one in excellent condition and half for one that was still under contract."
"Easy process to register. Very fast customer service response to emailed questions. "
"I quoted a cell phone buy back through thewhizcells.com, they offered me $65. I sent them a working, used cell phone. I had recently upgraded and was pleasantly surprised that my old phone was worth something to someone. After they received it they graded it as broken and revised their offer to $5. I declined their offer since I had been using the phone up until the day before I sent it to them. Upon receiving my phone back I found that it would no longer power on or charge. When I contacted them about it they said that it was not their fault and said that all they do to test them is power them on. In their report they stated that it had randomly shut down after boot up. Obviously it was in better condition when they got it then when I got it back if it would boot at all. Unless all you want is $5 for your phone, don't send it to these guys."
"I entered accurate information about my old phone and accepted the quote then shipped out. They sent the money quickly. "
"I shopped around and found Whiz Cells gave the highest dollar with the easiest to use website to complete orders. I would recommend them to anyone looking to turn old phones into cash!"
"Even though they changed the amount of money they were willing to pay me for the phone, they were very open and honest about it. Communication and speed were awesome!"
"Sold an iPhone 6+ with cracked glass. Sale was executed flawlessly and quickly. Description of phone condition could have been more precise up front, as the Whiz found additional damage than was reported when I tried to sell directly to my carrier, ATT. Net was that the Whiz paid only $10 more than ATT offered. Still, the execution was flawless and I received my check on time. All communication and timelines for the return of the phone went without a hitch. I'd use them again."
"Great, fast service! I ordered, received shipping package, mailed and received payment all within a week! Couldn't have been a better experience. "
"I send in my device in working conditions with no cracks of any kind on it and in return, they send me a device with a shattered screen and a whole big enough to see the inside of my iPad. I contacted them and in response Travis said; "We are not responsible for damage in transit. However, I believe your package had $50 in insurance." $50 insurance won't replace the screen or the hole on my iPad, Amazon was offering me $70 more than they were and now I'm out of any money due to the cracked screen and nonfunctioning iPad. Beyond dissatisfied with this company and their customer service, I was never informed of them not being held responsible for damages or anything of the sort. I hope you have a different experience but I would be careful. "
“Hello,
Yes, the terms and conditions on the site state that we are not responsible for damage during transit to or from us. You agreed to this when you placed your order. This is the case with all the other recycling companies in their terms as well. I am sorry that you are unhappy but the reason your tablet was sent back is because it did not work. Again I am sorry it did not work out. Happy New Year!”
"I shipped a almost flawless phone fhat had been triple checked before it was shipped. After they received it they contacted me and said the IS system in the phine was missing and they couldn't get it to work. They shipoed it back to me. I took it out of the bix and charged the phone. Its working perfectly with no problems. The OS system was still in this phone. Doesn't matter but would not recommend sending them a phone because they don't seem to know what they are doing."
“I am very sorry that you were unhappy. I personally oversaw that HTC 10 and it would not boot past the HTC splash screen. We promptly sent your phone back to you and all costs associated with your order we paid. ”
"Even though I didn't get the original quote price for my items, they still gave me more than others were offering. They were fast in fulfilling my order and were very discreet with my personal information. They fill a great service area with very good service."
A rep from Thewhizcells.com, TheWhizCells, has responded:
“We are sorry that you are unhappy. All we did was press the power button and the phone did not work. We then packaged it back up and sent it back to you. ”