"I'm a super skeptical guy. An I admit I was nervous at first sending my phone in. But travis kept me updated everytime I emailed ,I got a quick response back. I sent my phone in on a Tuesday an was paid the following Saturday. An the payment was really fare. So I had a very good encounter. I would 100 percent do this again with them.,an I probly will. "
"I had a good experience with them. I had my cash delivered to PayPal. Just in time for my vacation."
"Thank you for the help and all."
"They gave me a price and stuck to it. I got my delivery package fast and sent it off the next day and got my check within a week."
"I think that they gave me a reasonable price for my phone...it was in excellent shape,and I feel that the price they gave me reflected that..if I ever need to get rid of a cell phone,I would return to Thewhizcells to sell it"
"Went exactly as expected."
"Promise a price then change to lower price. AVOID"
"Got quote on website, mailed it in, payment via PayPal and received funds next day after receipt on items!! Would recommend and use again!!!"
"If i had more phones I would sell them to whizcells."
"I was emailed the packaging slip, I sent the phone via USPS and within a week I received my money! "
"I went on to the whiz cells website to get a price quote for my Samsung Galaxy s6. The phone was in good condition with a body glove case and charger. I was quoted $82 for the phone and charger and the only thing that the phone didn't have was a battery due to the fact that that the battery had went bad. I shipped the phone to themake and about 5 days later I get an email stating get that my galaxy s6 was received and in poor condition and they stated that the phone was broken and would not work. They then asked me to just donate it to them to recycle since it was broken and they would not give me any mormoney for the phone. I refused and had them return my galaxy you s6. I received the phone back within 5 to 6 days and put a new battery in it only to power it on put my sim caRd into the phone that they said was broken and wanted me to just donate to them. The phone powered and worked perfectly. I made several calls searched the Web and texted with the phone that they said was broken and would not work after they quoted me a price. I have a feeling they do this quite often and end up with phones to resell without having to pay for them. This is the first and last time I will use one of these used cell buyers sites. I was extremely unhappy with their service and just wanted to let anyone else who planned to send them any equipment to be careful. Once they receive your equipment they will try to tell you it's broken in order to get you to donate it to them at no cost to their company "
“Hi Mike,
I am very sorry that you feel this way. A Galaxy S6 has a sealed battery in it. As you mention the phone did not have a good battery and thus would not work. We are not going to take apart someone else's phone on trying to figure out why the phone does not work. That is a big liability if we were to break the phone in taking it apart. It is also time and effort that is put into a phone that we do not own yet. We are straight with everyone. The phone you sent we could not get to work so we sent it back. You were out nothing and we paid for shipping both ways. Nothing else we can really do. Again I am sorry you feel like we tried to underhand you. It is not the case and the thousands of positive feedback across several different sites would bolster our business practice/ethics. Good luck with the phone and I wish you the best.”
"excellent there was no problems"
"Quick and fast I would recommend "
"They are the best cell phone purchaser that I every used. Their turn around was the best.
I am looking forward to using them again. You should try them...."
"They quoted me a price for my phone, which was in good condition. They sent me a free shipping label. I shipped off my phone, they received it in 3 days, and I had my money via PayPal in another 3 days. Will highly recommend!"
"I cannot complement the Whiz Cells enough. Their service was excellent from mailing me my shipping supplies to issuing the check. I would definitely recommend them and would use them again!!!"
A rep from Thewhizcells.com, TheWhizCells, has responded:
“Hi Richard,
I am very sorry that you were unhappy with our service. Unfortunately we were not able to pay the quoted amount because the touch ID did not work on the phone as well as the phone had a replaced screen, black spots in the LCD and lines in the LCD. I can see that we did send the phone back to you at our expense the very next day.
Tracking Number: 9400110200830837958792”