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Verified
5/5

2007-10-31

"I order a bunch of stuff, and the day it was to arive, FedEx smashed the shipment and sent it back to shipper. Thomas Distributing re-shipped my order very promptly and I recieve it the next day. I was very pleased with thier prompt service and the products purchased."

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Verified
5/5

2007-10-25

"Excellent service. Order arrived quickly and well packed. Had a problem with battery charger. Sent an e-mail and Thomas agreed to send a replacement right away without waiting for return of defective unit. I was blown away. They'll get many more orders from me."

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Verified
5/5

2007-09-29

"I ordered rechargeable batteries and then immediately saw that they had the charger I wanted also. I placed a 2nd order and figured I would just have to eat the second shipping charge since it was my mistake. To my delight I received an email the next morning telling me they had refunded the 2nd shipping charge to my paypal account and combined my orders. I didnt even have to ask. Definitely a reputable company which I will use in the future and recommend to all who will listen! "

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Verified
5/5

2007-09-12

"fast delivery to the united kingdom ,excelent communications & last but not least superb product "

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Verified
5/5

2007-09-10

"I ordered MobyPower CR-3V charger and battery packs to use instead of disposable CR-3Vs and rechargeable NiMH AAs. Thomas Dist website was easy to navigate and I received my order 4 days later. The battery life is excellent and I am very happy with my purchase. "

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Verified
5/5

2007-09-07

"The non-profit organization I work for orders all of our batteries through Thomas Distributing for our photography program for at risk youth. Because we are a non-profit, we really appreciate the affordable pricing, and reliable service is key when we rely on the equipment [cameras] for our program.

Thomas Distributing's service is stellar. They get our orders shipped within days of ordering and also offer a one year guarantee on thier rechargeable batteries. Any batteries that have died within that period have been replaced within days of us sending them in!!!

I highly appreciate thier quality of products, affordable pricing, and wonderful customer service.
"

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Verified
5/5

2007-08-24

"I ordered a La Crosse BC-900 Charger/Analyzer from Thomas Distrbuting through a link that shouldn't have worked for $39.97. This item showed as In Stock on the page I ordered from. I continued browsing their site, and when I clicked on the the charger later, I noticed a different price and a status of "Not in Stock". I contacted them to see what happened and received an email stating that the BC-900 was back ordered until the end of the month (about 3 weeks!), and that the page I ordered from should not have worked.

The next day I received a call from someone at Thomas Distributing apologizing for the error in the listing, and offering to ship me the Maha MH-C9000 FOR THE SAME PRICE! For those of you that don't know, the BC-900 is a baby analyzer compared to the features of the MH-C9000. The C9000 was also about $65 at the time. Thomas Distributing took a $25 loss just to keep me a happy customer!

With all the freebies they normally give away I also ended up with...
Eveready Keychain Flashlight (FREE with any order)
2 8-Cell AA Battery Holders (FREE with order over $25)
another 8-Cell AA Holder (FREE for signing up for their newsletter)
Deluxe Storage and Carrying case (FREE with the C-9000 charger for limited time)

And there were more bonuses I didn't even expect in the box...
2 Nexcell Single AA to D size battery Adapters
2 Nexcell Single AA to C size battery Adapters
4 Sanyo Industrial 2500mAh AA's ($9.97 on their site)
4 Sanyo Industrial 1000mAh AAA's ($8.97 on their site)

I did not order anything but the Charger itself.
Absolutely Amazing! They went above and beyond to make sure I was satisfied, and they didn't even have to. Any other store would have canceled my order and told me to wait. As a result they have earned a customer for life.
"

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Verified
5/5

2007-08-02

"Have been a customer for many years, and they are STILL my FIRST CHOICE when it come to batteries and battery chargers"

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Verified
5/5

2007-07-27

"I purchased a Maha PowerEx WizardOne C9000 charger as one of the original pre-order purchases when it was first released.

Thomas Distributing provided wonderful pre-sales help, and I received the product quickly.

The product began to fail a little after a few months (the LCD screen began fading) and eventually, recently, lost screen elements entirely.

I contacted Thomas Dist. who handles the warranties directly, and they were extremely rapid with their response. They immediately setup an advanced warranty, and within a week I got a box from Maha containing my new unit, and a return label for the defective one.

After other experiences with vendors that don't even support advanced warranties, and are much more of a hassle, and most warranties that barely even count as warranties (paying fortunes in shipping for defective products etc) Thomas Dists. quick service was a refreshing switch.

I'd buy from them again any time!
"

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Verified
5/5

2007-07-16

"Pricey battery failed before ever using it. Replacement sent out immediately. Great service.
Thank you Thomas Distributing!
"

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Verified
5/5

2007-07-10

"Top notch customer service. An absolute pleasure to deal with! Keep up the great work!
Danny
Mississippi
"

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Verified
5/5

2007-07-06

"Great online vendor! Best price on the net for smart charger NiMH AA. Don't buy just any charger for your Nickel Metal Hydride AA's. Do the research and then go with MAHA PowerEx. Got my confirmation e-mail within minutes. Never had to wait to talk to someone on the phone. Polite and knowledgable person. Never tried to "sell" me other stuff. And, I got a nice package deal. Delivery was was within stated timline. These 8 PowerEx 2700 AA batteries are nice, and the charger works as advertised...100-minute fast charge and/or slow 5-hour charge...both with automatic trickle charge at the end. Charger comes with a carrying case. 8-pack of batteries sold separately, but came with extra battery holder. I didn't find this deal anywhere else, whether online or at the brick & mortar stores. You'll do great with Thomas Distributing."

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Verified
5/5

2007-07-06

"Recently I order 8 Sanyo rechargeable batteries and started using them for my keyboards, mouse and TV remotes. I noticed that they discharge very quickly. I decided to drop an email to TD and explained to them what the problem was and since I had thrown away the packaging, I really didn’t think that TD would even consider my issue. But to my surprise, I have to say that the people at TD are the best that I have ever come across on the net. They told me to simply return them and they will send some new ones. I have dealt with many stores and suppliers on the net, and have never come across such wonderful bunch of folks that really care. I can only imagine how nice they could be in real life if you ever needed their help. Thank you for your service.

Aris.
"

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Verified
5/5

2007-07-02

"Great selection and prices. Fast shipping and fantastic customer service."

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Verified
5/5

2007-06-25

"Excellent website, quick shipping, good packaging, mails tracking info right away, excellent prices.

Perfect ten, well deserved.
"

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