"This company is fully behind the products they sell and care about their customers. I really appreciate what you guys did for me. This is beyond my expectations and makes your company A+."
"Very fast delivery, FedEx in Europe just two days later! Well packaged, 5% reduction coupon for next order, very nice store, friendly people."
"Order twice from Thomas Dist and both times the order was shipped the same day. I think one of the top sellers on the internet. Great company!"
"I purchased a LaCrosse LC-BC-900 battery charger online.
Informative website, reasonable price, extras included, shipping by US/Canada Post, no hassle shipping through customs. Overall good service.
"
"These guys are awesome, I give them 10 out of 10 for their flawless performance"
"I had ordered and received an under performing battery. I contacted Thomas Distributing and received a very quick responses to my issue. They are sending me out a new battery at no charge to myself. Great customer service (which is very hard to find these days)!! I will definitely be recommending Thomas Distributing. "
"Ordered Wednesday afternoon. Received Thursday morning (standard shipping, but not free). It takes Google Checkout. Always has good stuff. Included 5% coupon with shipment. I can't think of how a retailer could be better."
"Placed order on Monday, had the merchandise on Thursday. Thomas had the best pricing and I was surprised to receive my order so quickly. Thank you."
"I had inadvertently ordered the wrong charger adapter and was willing to pay for an upgrade. Not only was the man who helped me very sympathetic and knowledgable, but he shipped me the item with no shipping charge. I've ordered from this company before and they are always reliable. Excellent service!!"
"Its my 2nd order from thomas dist. and am very happy. The 2700 Powerex batteries are better than anything I can buy at any store ! I wish every business was as competent as they are. Good products,good service, and fast shipping, can't get any better than positive! Dave."
"Thomas Distributing is great. My son had been extremely pleased with them and recommended them to me. I agree. They are very expedtious, have excellent products and good prices. I e-mailed them a question about shipping and they responded immediately. I would use them at any time they have what I need. "
"Great service and very responsive. I recommend them to my friends."
"Thomas Distributing has to be one of the best vendors with one of the best web sites on the Internet. If you need rechargeable batteries, a battery charger or accessories - buy them here.....fast, efficient and reliable. "
"This was not my first purchase from Thomas Distributing, I am a return customer because of the quality, value and fast shipping that they offer. One of my expensive MAHA battery chargers from Thomas (801D) started to act up after 11 1/2 months, I contacted customer service and was AMAZED at their response! First an apology for a failure of the unit which was not their fault at all, then they were nice enough to ship a new unit to me, just on my word, and also send me a paid label to ship the defective unit back! Wow, if that's not taking care of a customer, I don't know what is! I have made a few purchases from Thomas and was always satisfied, but now I think I will always consider them FIRST whenever I am in need of Chargers, NiMH cells, and anything else they carry. I cannot recommend them high enough, they have by far the best customer service of any online seller I have dealt with, and I buy a lot of products online!
Rob Kuhnemund"
"I am a repeat customer to Thomas Distributing, and have been pleased every time with their products, support, and prompt shipment & delivery. This time, I bought a new charger and 3 sets of AA PowerEx batteries, to replace the last charger & batteries that I bought from them several years ago.
My experience with their customer service is also positive. A couple of years ago, I decided at the last minute to buy a 220V adapter plug for my charger. I called in the afternoon to see whether it could possibly go out that day, overnight delivery, and they made it happen, with the UPS guy waiting for them to pack it up so it would get out the door. I was very pleased with their sense of urgency to meet my need, and willingness to make that effort. I intend to come back again."