"This is the first time I ordered anything from this company. They have a very good and easy to use website. I always checkout resellerratings.com before I order anything from the internet. I am very pleased with this company and will order from them again. I received my product when they told me I would. "
"I had ordered a battery charger and they shipped it to me but the delivery company left it on the porch and it wasn't there when I got home on friday. I needed this charger for a trip on Wednsday so on monday I called and they shipped me a new one overnight so I could have one for my trip. This is service above and beyond normal service. I will always be a customer with them because they cared for me and took care of a crital problem."
"I placed my order for 8x Maha PowerEx 2700mAh batteries on Monday. And the batteries just arrived on Wednesday. And I used only standard shipping. Very satisfied with their efficient service."
"Effortless ordering on their website. Prompt email with confirmation of order details. Goods delivered in good condition by mail on Friday September 8.
Highly recommended"
"My wife was in search of AA rechargeable batteries, after searching the web we phoned Thomas Dist, contacting the salesperson who was profession, very knowledgeable, helpful and above all honest with us, we followed his instructions and by the second day had the product as promised. UNBELIEVABLE! We were needing the item for our 5 day out of state trip Sept 1, WE GOT IT. It has been a long time since we seen this kind of service and as promised
Joe and Happy=Mary Lou"
"Excellent customer service. Bought from them many times, but this is the 1st case where a dead battery was sent. I contacted them and they immediately sent out a replacement with no questions asked. Can't ask any more of a company. I'll keep coming back to them for all my battery needs!"
"INCREDIBLY FAST SERVICE WHEN ORDERING ON-LINE. I ORDERED ON THE 9TH AND RECEIVED THE ORDER ON THE 11TH BY UPS. EXCELLENT PRODUCT, PRICE AND SERVICE. HARD TO FIND THESE QUALITIES IN A BUSINESS THESE DAYS!!"
"Very satisfied with the service. I ordered some batteries on Thursday and received them on Monday using their "best ship" method (mine came via USPS). Packaging was fine and the padded envelope held up well. I never received a shipping notification, but the package still arrived quickly so I won't hold that against them. I would definitely shop here again."
"Very informative web site. Great selection. Awesome customer service. I returned a defective battery and they credited my credit card for the postage costs without my even asking for it."
"I've purchased batteries and chargers from Thomas Distributing on a number of occasions and always received exemplary service. Unfortunately, with my most recent order, one of the items ordered was defective. Not only did the support staff assist me in determining the problem and then authorize a return and replacement; but they even refunded the cost of my shipping the defective item back to them. If all companies treated their customers as does Thomas Distributing, there would be no need for websites like ResellerRatings.com. On a scale of 1 to 10 with 10 being best, these people deserve an 11."
"They were very proactive in replacing a defective item. They unxpectedly credited my credit card with a refund for the return shipping. I have also ordered before from them several times with no problems."
"Ordered - Maha batteries and the charger... My cousin referred Thomas Distributing. His (great) experience was replicated for me too...
Everything about Thomas Distributing is Top-Notch.
1. Product description,
2. The availability of addons (their free-bies)
3. Shipping time and top it all -
4. CUSTOMER SERVICE – the best I have seen so far - across any industry.
Prompt, meaningful, courteous and to-the-point responses is the hallmark of their service. I will have no hesitation to recommend Thomas Distributing.
.......FIVE on FIVE...... Am truly impressed..."
"Incredibly fast shipping. I ordered on wednesday and fedex scheduled delivery on friday!! Good pricing on some great products."
"Flawless service. I've bought from them two times now, but have placed orders maybe four times total (called to cancel them when I changed my mind). Every time I've called their support line (probably four times now), I've received awesome service, so I registered on this site just to review them. I always make last-minute changes to my order, because I can't make up my mind on what to buy. Also, when I changed my order and it went above my credit card limit, they called me back immediately.
The orders arrive swiftly, so I really can't complain about anything."
"my second experience with thomas re: charger, batteries, more batteries.
you guys rock.
straight-shooters from what i see, and that is getting rare these days. good stuff, competitive price, quick ship, responsive customer service. what more could i ask for?
and no, i am not paid to say this!"