ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2006-06-05

"What a great deal. I bought rechargable batteries & a charger for my camera that I can't find anywhere else. What a savings! I will shop here again and I have put you on my favorite list. I checked all over and you had the best price. Shipping was fast. Product came in great shape. THANK YOU!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-06-01

"One of my hobbies is digital photography,and I have ordered batteries and battery chargers from Thomas Distributing several times over the past few years. Each time I have been very satisfied with my purchase. The items I order are always shipped promptly, and perform as advertised. I would not hesitate to recommend Thomas Distributing."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-05-30

"I have shopped twice at Thomas Distributing, a site specializing in rechargable batteries and battery chargers. Their product descriptions are accurate and balanced, and they carry several lines of both batteries and chargers that are notably better than those I can obtain locally (and I've looked at many local vendors!). On my first order, I made an error in my order submission. I emailed customer service at Thomas', and they quickly fixed it for me and got the order to me as I had meant it to be. One product line for which Thomas' is a major distrubutor is Maha batteries and chargers. Based on their description of the capacity and durability of the Maha batteries, I decided to try them (AA size). They turned out to be absolutely as described, with impressive capacity even by comparison to some 2500 mAh NiMH Energizers that I bought previously (The Energizers are also excellent batteries)."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-05-26

"Purchased a Maha battery charger, batteries, and some extras. Very fast shipping, everything well packed. I paid the extra fifty cents for rush processing - ordered around 12pm EDT and everything shipped by 5pm EDT. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
N/A

Verified
5/5

2006-05-25

"the on-line support was prompt and extremely helpful, and customer service was equally accommodating. It was a great experience working together with this company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Ease of checking delivery status
N/A
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-05-24

"Sunday evening, I purchased a battery charger, batteries and other items for a digital camera I had ordered the day before. Eary Monday I received a telephone call confirming my order. Wednesday morning my package was delivered (before my camera had been delivered!). I am astounded by such fast service. This has been my first experience with Thomas Distributing but it certainly won't be my last."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
N/A
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-05-21

"Very fast and professional. Ordered a MAHA C204W Battery Charger and 4 Energizer NiMH AA batteries online on Sunday May 14. Received an auto confirmation email. Monday, May 15, got another email saying my items were shipped and included UPS tracking number. Got my package that Friday, May 19. Fast, easy, good prices. Great experience, definitely recommended."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-05-12

"Ordered a 4 pack of Energizer NIMH batteries. Price was good. I had the batteries within four days of ordering. Would definitely order from this company again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with

Verified
5/5

2006-05-11

"I've made several purchases from Thomas Distributing over these last few years. Always have received great products at super prices and fast shipping. This last order I had either a bad charger or bad battery as one battery wouldn't take a charge. Exchange was provided in prompt and curteous manner with new charger and battery. Thomas Distributing will continue to be my source for all battery and charger needs. I rate this retailer high on my list of internet merchants to do business with. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-05-02

"An excellent company; I am very happy with the great customer service and super fast shipping. Superb products; I highly recommend Thomas Distributing."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services

Verified
5/5

2006-05-02

"Always excellent service. Very fast shipping. Great and friendly customer service and technical support.
Flawless transactions...One of the best companies out there!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-04-29

"I've been a customer of Thomas Distributing for a while. They always have great prices, ship quickly, and are very nice to deal with. Their website is kind of clunky and chaotic, but don't let this keep you from dealing with this good company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services

Verified
5/5

2006-04-14

"I purchased a couple of rechargable batteries from Thomas Distributing on a monday night. The pricing was decent, and the shipping was eerily fast. I received the batteries on Wednesday. I would definitely purchase from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with

Verified
5/5

2006-04-14

"Checked around and found Thomas-Distributing received very favorably reseller ratings and had very good pricing. I placed an order on Sunday for a charger and batteries. On reflection (my wife told me too!) I realized that a spare set of rechargeable batteries was probably a good idea. I called Thomas-Distributing the next day, Monday, to see if I could add another set to my order without incurring addition freight cost. They were very polite and extremely accommodating. So even though my order had processed they managed to do what I requested.

Of note this change I made to my order did not cause any delays, I still received my order Friday morning (live on the west coast and picked the cheapest freight option).

Tracking the shipment was also very easy, although I was not provided a tracking number and their website doesn’t provide that information, I did receive an order confirmation email that had an email address to check your order status. Sent an email requesting the tracking number on Monday and within a few hours received a very polite reply with that number.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
N/A
Web site being easy to use
Speed of web site

Maj
Verified
5/5

2006-04-13

"Fast customer service, prompt shipping, swapped an item from a package as requested. Excellent overall. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services