ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-06-06

Awesome

"So easy to clean out the closet and shop for new items. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-06

My favorite way to shop!

"ThredUp makes thrift shopping easy :)"


Verified
4/5

2019-06-06

Great Job

"I liked so many of my items but I couldn’t keep them all due to cost. I wish there was a way I could have kept more."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-06-06

The Search for white sandals

"I’ve been looking for white sandals for a awhile. I set up the automatic find and after watching my emails was able to find a super cute pair. Thank you. "


Verified
5/5

2019-06-06

First time buyer

"Great experience loved all the clothes. I will continue buying from Thred Up."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-06

It sparked joy!

"I saved a ton of money for an evening outfit to include shoes. Fits, does not look worn at all. I could not be happier!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2019-06-06

"Always satisfied with price n purchase "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-06-06

Great!

"Thanks threadup for another great order! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-06-06

Excellent!

"Efficient, easy to purchase and items exactly as shown! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2019-06-06

Love shopping ThredUp but resale ****.

" I sent loads of clothes and shoes to be resold by ThredUp. Most of them were never worn. So far I have sold two blouses and I haven’t gotten any more money than I would at a garage sale. I thought the whole point of ThredUp is so I could make more money on my clothes then I could selling them on my own. So far I’ve made $1.50. Terrible. "


Rep reply posted 2019-06-13
A rep from ThredUp, thredUP_CS, has responded:

“Thank you for your review, and we're sorry to hear the Clean Out experience was not for you. While you may be able to earn a little more selling your items peer-to-peer, thredUP is the most convenient and responsible way to get rid of unwanted items. We hope you try us out again down the line. ”


Verified
1/5

2019-05-28

Rip Off!!!

"I sent on over $2,500 worth of new brand name clothes, shoes and purses and they gave me $140.00"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2019-05-16

One box of three not delivered

"Like thredUP plenty for good deals, great clothing options, but the delivery could be improved. It’s slow and unreliable. This last order, only 2 of 3 packages were delivered."


Verified
5/5

2019-05-16

Great products

"Items are clean, better than expected, beautifully packaged and quick deliveries. Love all my purchased pieces."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2019-05-16

Good company with great prices

"Got lovely clothes and quick delivery"


Verified
5/5

2019-05-15

Recommend!!!!

"Great deals on quality items."