"It’s so easy to find what I’m looking for!"

"Its a great way to sell used clothing and other items with no hassle "

"The entire experience with ThredUp is easy and pleasant"

"First experience very positive. Shoes as described and fast shipping."

"Great selection and quick delivery"

"I have bought several shirts and I am very pleased! "

"I sold a few things on ThredUP, and wanted to make it worth while!
I bought a Prada clutch for evening wear.
My Prada clutch did not disappoint.
Professional company, they sent back the things they did not accept, and even managed to get back a few items they didn’t sell.
A good place to go for a deal
I think they could do better with measurements on their site."

"All positive interactions with the web site and selling items"

"I sent 5 bags of name brand, lightly used clothes, handbags, shoes, etc., & even brand new clothes that still had tags. ThredUp literally offers pocket change for items I could’ve sold for quite a bit of money on Poshmark. They advertise paying people up to 80%, & that’s the biggest joke of all! More like 5%! I sent them Tory Burch, Coach, WHBM, Nike, etc. I’m so upset with myself that I didn’t just send one bag, & see how they did business, it’s been a long time, I’ve sold some stuff, but they want to give a store credit to encourage people to buy some from them, all while I’m waiting to cash out. Many items say reserved for a long time, & I don’t understand not having a shorter checkout time frame. I was so excited, & thought it would be a great way to clear my closet, & make some extra cash. So at least I have a clean closet."

"I have ordered 2 dozen garments from Thredup and most were as noted...others had stains or were more used than described....and two were NOT the size listed...WAY smaller. The good things were good and delivered quickly and nicely packaged."

"Several great pieces added to my closet. Definitely worth the work to find what you want. Starting to not list fabrics and measurements which is annoying and makes me not buy. "

"Everything is always just as it should be "

"Thredup has started to punish their customers by charging them a restocking fee even when they do not provided the necessary and realivent measurements to know if the item is going to fit for sure. The clothing sizes here in the states very so greatly that I can't say I wear only 1 size so when something like a waist measurement for a skirt is omitted there is NO WAY to actually know if it fits or not just by a number or a letter size. For skirts they provide the length but not the waist measurement. I was told by customer service that it is too time consuming for this information to be provided. Customer service did recommend at one time that i could look up on the particular company website and see what their measurements were for their sizes. So my take on that. The company doesn't pay the employees to make an ABSOLUTELY IMPERATIVE measurement to know if a garment is going to fit. Then I, the customer, order the garment in a size that i usually wear. Then if the garment doesn't fit and i return it I have to pay Thredup a restocking fee because they DID NOT do the job the RIGHT way to begin with. They say they need to charge a restocking fee because how many things come back to the warehouse and they have to pay the employee's to be put away all of the garments. Well if they would provide ALL of the realivent information then they wouldn't get so many things back because customers like myself wouldn't have to go with my" about" size when ordering skirts and coats etc. So for something that would take them less than 30 seconds to measure when they are prepping the garment to be posted online they put their responsibility for providing the garment product information for their customers onto me. This has taken me any where from 5 mins to 30+ mins. But not any more. I will no longer do their job or pay them for being lazy and unprofessional by not providing the realivent garment information. Isn't the job of an internet company to provide the realivent information?, and if they don't then the fault is that of their own and not of tge customer? So why am I paying for their decision that they have made over and over and over again and refuse to fix this problem. I'm so tired of working with customer service where they make it MY fault for their lack of information."

"I can sell things that are finds for others. I can find great deals myself. And as a plus, the planet gets greener. What’s not to like?"

"I've turned in 3 clean out kits, but this was my first purchase. Great price, great packaging, great description and great item. ThredUP does not disappoint. 10/10 will buy again!"