"Everything was great, except for the shoes, because they are wrong size. "

"Love it!! Huge selection with great prices. I have ordered several times and the packages come nicely wrapped and are delivered fairly quickly. Everything has fit as planned, so no returns were necessary; and all items received were in very good shape. "

"Items arrived quickly and looked brand new! Excellent first time buyer experience. "

"I sent 3 garments, all Ralph Lauren items, brand new with original tags. When thredup finally processed my bag, they only gave me $9.76 for two items and rejected one item which was the blouse that matched the pants that was accepted. Did not make sense to me that they rejected the blouse and kept the matching pants. What a scam. Those items are worth way more than $9.76. I understand they have to make a profit but $9.76 is in my opinion was way too low. I will never send my garments for them to sell. I can do better selling it on ebay."

"Very pleased with the quality of the items."

"Super happy! Can't wait to do it again!"

"The process was seemless and I will continue to order from ThredUP."

"Awesome clothes at awesome prices! Thank you!"

"Love my stuff just ordered more. Thanks againn"

"Pants were exactly as shown. "

"The packages came fast and the items look exactly like their pictures"

"I was very pleased with my ThredUP experience and will shop here again wen my closet is needing a new piece or two! :) Also, their packaging is aborable!"

"I love this online shop, I had one experience where one item was left out, but all other orders I have place I have absolutely loved.....and ThredUp did say they would make it right......."

"Super slow shipping, sizes not as advertised! I placed two orders on the same day and purchased 5 items, out of which 4 are not at all the size advertised. I conveniently received no paperwork with the order packing slip, invoice, or merchandise return instructions) and cannot get a response from customer service. It appears that I am stuck with unusable items and out the money.
The only reason I am not rating one star is in fairness that one of the items was exactly as advertised and I am extremely pleased with the color, fit, and quality. However, after this experience, I will never order from ThredUp again."

"While you have great buys. I will not be using your sight again since you tricked me, after offering me 15% off this purchase. I spent over $160.00 and found no place to enter the discount code after I pushed "buy".
If need be, I will take this up with paypal and visa.
Too bad. This would have been great since I have seven grandchildren.

Laura Hill
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