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Product & services pricing
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Chance of future purchase:
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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2015-09-28

"Great experience it was fun and easy shopping on the page and the clothes were just as they listed them. "


Rep reply posted 2015-09-30
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-28

"Everything arrived as described, and the prices were excellent. I love that each item picture is of that listing, with no generic photos."


Rep reply posted 2015-09-30
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-27

"I've ordered from thredup several times and have always received my items before the estimated date, looking like new. I love using this site!"


Rep reply posted 2015-09-30
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”


Verified
5/5

2015-09-27

"I receive a top that was advertised as new with tags but when I got it it had bleach spots on the hem and black spots on the neck! It was not new at all. I emailed them and they refunded me right off for it and that was great. I just wish whom ever put this up as a new item was more careful this was my first purchase and I was very disappointed. I will buy again but I will be very careful. "


Rep reply posted 2015-09-30
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”


Verified
5/5

2015-09-27

"The items were as described, shipped quickly and I saved a ton of money. ThredUP's customer service is outstanding and I plan to shop ThredUP first for my clothing wants and needs. "


Rep reply posted 2015-09-30
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-27

"Order was fulfilled quickly, items as described. Easy return process. Great variety of items, the website is well organized, easy to find what you're looking for. Love this site!"


Rep reply posted 2015-09-30
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-27

"Good quality clothing. It allows me to dress well for work on my budget. "


Rep reply posted 2015-09-30
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-27

"great clothes, quality, price and delivery!"


Rep reply posted 2015-09-30
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-26

"I ordered a beautiful jacket. Shipped nice. Having more coupons on line would induce me to spend more. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
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Rep reply posted 2015-09-30
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
4/5

2015-09-26

"Two of the shirts were marked as 7 but were very large. The sweat shirt had an opening on one of the arms in the seam from the elbow to the wrist. I can fix this but someone else, maybe not. This was my first order. I will order again despite these things."


Rep reply posted 2015-09-30
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! Please do contact support so that we can make our packing team aware of the issues that were missed on these items. We do try our best to catch all of these flaws prior to an item being shipped. We look forward to seeing you again soon!”


Verified
5/5

2015-09-26

"The clothes arrived promptly, carefully (and adorably) packaged, and in great condition! I normally don't like ordering clothes online, but this was a good experience. "


Rep reply posted 2015-09-30
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”


Verified
5/5

2015-09-26

"Very happy with my purchases, shipping was fast and everything was in very good condition"


Rep reply posted 2015-09-30
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-26

"Amazing site
Easy to navigate
Great items from
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2015-09-30
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-26

"Package came fast and the contents inside the box, were nicely packaged and wrapped. The shoes and handbag were in excellent condition. Everything looked BRAND NEW and the quality and price were amazing. I will definitely be a return customer...Very Happy with purchase...CKT"


Rep reply posted 2015-09-30
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-26

"As always my thredup box arrived to much excitement. If something doesn't work I know that I can return it (just keep up on those deadlines!) but most things work and wow what a savings!"


Rep reply posted 2015-09-30
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”