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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-09-24

"The items are the same as the diacription in the website. The delivery was quick. I have great experience with thredup. I definitely go shopping again. "


Rep reply posted 2015-09-24
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-24

"Clothes are of a great quality and as described. The only reason I needed to return some was due to fit. "


Rep reply posted 2015-09-24
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
4/5

2015-09-24

"It as pretty good. Great prices and good clothes. "


Rep reply posted 2015-09-24
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-24

"I was really surprised to see how nicely it was packed - in a cool, patterned box, with tissue paper around the clothes, sealed with a sticker! And a fun little booklet tucked inside. It arrived quickly, and everything was in excellent condition. My only disappointment was how much it would have cost to send thing back - it really wasn't worth it - so luckily I was happy with my purchases. "


Rep reply posted 2015-09-24
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”


Verified
4/5

2015-09-23

"I bought a pair ugg boots,but I think they are fake?"


Rep reply posted 2015-09-24
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback. Our support team would be happy to assist you with the UGG boots if you have any concerns. They can be contacted at support@thredup.com”


Verified
5/5

2015-09-23

"The clothes were in very good condition, looked just like the picture on the web site and even arrived a couple of days earlier than expected"


Rep reply posted 2015-09-24
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-23

"All items as described, fast shipping! Wish return shipping was a bit faster, especially when paying for it!"


Rep reply posted 2015-09-24
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
1/5

2015-09-23

"Complete & utter Scam! Poorest customer service on the planet..Don't think this site will be making it for the long haul Buyer Beware."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2015-09-24
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and I am sorry that you had a negative experience. Our support team would be happy to assist with any order issues at support@thredup.com”


Verified
5/5

2015-09-23

"Way better than expected!! All clothes are like new! "


Rep reply posted 2015-09-24
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-23

"My whole entire family love ThredUp. Thank you for always having good quality stuff available for us. We recommend ThredUp to everyone."


Rep reply posted 2015-09-24
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-23

"It is wonderful to go green with clothing! Great concept."


Rep reply posted 2015-09-24
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-22

"I am so pumped about finding ThredUP! This was my 4th order. I feel like a queen each time my polka dotted box arrives, with so many goodies to try on and no fuss about returning items that don't fit or that I just decide are not for me. With ThredUP I can shop at my leisure, and you NEVER know what treasure is going to suddenly appear online and call your name. Order enough and you can qualify for free shipping both ways. And customer service is great! The only suggestion I have is on returns, DO take it to heart when they say FedEx is faster and just take it to FedEx instead of the post office. It may just be because I'm in a rural area, but my return boxes on the first two orders sat at the post office a week before being "picked up by carrier", which I am translating into "picked up or handed off to FedEx". This time I did FedEx Saturday PM, and today (Monday) the box is in transit. Life is good :-)"


Rep reply posted 2015-09-24
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”


Verified
5/5

2015-09-22

"My purchase arrived in great condition, just as described, and pretty darn quickly!"


Rep reply posted 2015-09-22
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
4/5

2015-09-22

"One of the items did not fit me right, so i think i will return it, but overall I am satisfied. Thank you.
"


Rep reply posted 2015-09-22
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-22

"Extremely pleased with the dressed I ordered for my little girl. It arrived prompt and with great packaging. The dress had not one blemish or tear. Perfection! I would use again and again."


Rep reply posted 2015-09-22
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”