"Shipping was fast. The items were as described. Thank you!"
"The customer service and delivery time were great. The clothes were in good condition. Buying secondhand clothing might be best done locally so I can try things on before buying. I didn't want to lose money on the restocking few, but I probably wouldn't have bought at least one of the items if I knew the stiffness of the fabric and it was a little too big. "
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"I ordered two tops. Very satisfied with one of them. The second one had been professionally altered, four inches taken in at the back, so it was no longer true to size and did not fit. To be fair, the alteration was not immediately obvious. I took out the alterations, stitch by stitch , and am now able to wear it."
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"So far I've been happy with ThreadUp. My only complaint is that I would like to know why certain items that I included in my polka dot bag were not accepted to sell on the site. I was surprised which items they did not take! This information would help me decide what items to send in the future.
So far I've been very happy with my purchase experience. Also- incredibly easy to do returns. "
“Thank you for your feedback and the opportunity! Our support team can share the reasons as to why other items could not be accepted. We do keep this information along with the photos taken at the time of processing. Feel free to reach out to support@thredup.com
We look forward to seeing you again soon!”
"Loved the clothes and the cute packaging. It arrived so quickly too!"
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"I love thred up and its services never disappointed."
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"its perfect fit on me, i love it very much"
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"Everything arrived nice and neat, well packed. I will order from ThredUP again. "
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"Very easy to shop and prices are great! Delivery was quick, and the clothes were good quality. Will definitely shop here again!"
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"Only thing I'd change is the refunding (via store credit) process."
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"i LOVED THE DELICATE PACKING, AND THE PROMPT DELIVERY. SIZES WERE VERY TRUE. THANK YOU, KEEP UP THE GOOD SERVICE."
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"I love this site! Everything I've ordered is just as described and packaged so cute, too."
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"Ordering from ThredUp is a breeze. Items arrive quickly and are always in excellent condition. Free returns is easy too. I wish they would accept more of the clothing one sends in but that's a different story. Likes the green polka dots too :o)"
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"This was my 1st time ever ordering clothes online ThredUP was a nice quality site and I had no problems with my delivery. I just wish I was told the sizes run on the smaller side...like a 2x actually fits like a 1x possibly even an XL, now I have to return my whole order"
“Thank you for your purchase and feedback! I'm sorry that the items did not fit as intended.”
"Quick shipping, items were as described."
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
A rep from ThredUp, Thredup4, has responded:
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”