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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-09-19

"Very nice, more than I expected."


Rep reply posted 2015-09-22
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-18

"The quality of the clothes is surprising good. Have gotten a number of things my granddaughter loves "


Rep reply posted 2015-09-22
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
4/5

2015-09-18

"This particular order was fine, I received email notification when shipped, but for another order placed a few days before, I did not receive an email and although it shipped quite fast, I was not expecting and didn't track. So that shipment showed up on my doorstep over holiday weekend and I didn't know to look out for it (to safeguard against theft while on vacation), but gratefully it wasn't outside more than one day. Overall I am satisfied with Thredup; items generally ship and are received within 1 to 1.5 week and as pictured/condition described. "


Rep reply posted 2015-09-22
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-18

"better than expected quality. fast delivery"


Rep reply posted 2015-09-22
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-18

"I found ThredUP to be a professional, conscientious, and caring company. I was able to track the progress of my order and was impressed with their return policy (which I didn't need, but it's good to know). I intend to order from them again"


Rep reply posted 2015-09-22
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”


Verified
5/5

2015-09-18

"Arrived in great condition and was exactly what i needed!!"


Rep reply posted 2015-09-22
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-18

"I received exactly what was advertised and in the specified amount of time."


Rep reply posted 2015-09-22
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-18

"Was alittle iffy on ordering from an online thrift shop, I was very satisfied with the clothing that I ordered, everything was in excellent shape!"


Rep reply posted 2015-09-22
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”


Verified
5/5

2015-09-18

"Was pleasantly surprised with the packaging. All the merchandise was labeled "refreshed". Everything I received was the quality or above the quality I expected. I have since placed three more orders, with the same results! This is my new "to go" place! "


Rep reply posted 2015-09-21
A rep from ThredUp, Thredup3, has responded:

“Thank you for taking the time to post your review and feedback. We are so happy to hear your first 3 orders were so great, and we look forward to your next order!”


Verified
5/5

2015-09-18

"AWESOME!! So happy to find this pair of jeans and they are just like brand new!!!"


Rep reply posted 2015-09-21
A rep from ThredUp, Thredup3, has responded:

“Thank you for your review! We look forward to you shopping with us again! :)”


Verified
5/5

2015-09-18

"This is the website I have used the most over the past few years. I feel like I can really expand my style while also having the ability to return items. They make both the buying and returning processes equally as easy-and that is a life saver as I generally hate returning things because it's normally a huge hassle. They have a great selection, great buyout prices when you sell and incredibly fast shipping for standard. I also like that when you spend a certain amount you get free shipping for a month.

My only remark is that some of the items they sell you can get at comparable prices at outlet stores. They use the above all retail price regardless of how old an item is.

It's not bad though, just good business for them and I don't fault them for that.
"


Rep reply posted 2015-09-21
A rep from ThredUp, Thredup3, has responded:

“Thank you for taking the time to post your feedback and review of the shop and ordering experience. We look forward to you shopping with us again soon! :)”


Verified
5/5

2015-09-18

"Awesome place to shop! The clothes were in EXCELLENT condition, shipped quickly and were packaged so nicely! I LOVE that ThredUP gIves back to schools as well! I am so excited and have been spreading the word to all my friends and family! :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2015-09-18
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”


Verified
4/5

2015-09-17

"Happy with website,packaging, and professionalism. It is upscale secondhand items and you will pay premium thrift store prices but quailty of items are superb. You get wht you pay for. My main complaint is that shipping took a day or 3 longer than predicted. It may have been out of Thread up control... overall satisfied with company and product."

Detailed Review Benchmark + -
Pricing of products and services
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
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Rep reply posted 2015-09-18
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-17

"Such great stuff. The pictures didn't do the clothing justice!"


Rep reply posted 2015-09-18
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-09-17

"Ordered school clothes for my granddaughter. Was extremely pleased. Quality was excellent, shipping was fast. Will order again. Loved the polka dot box too."


Rep reply posted 2015-09-18
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”