"My order was shipped in a timely manner, and although the item didn't fit properly, the return process was very simple and I received notice that they received the item. I will definately order again and have a lot of faith in the company."
"Both the blouses I ordered were perfect and they fit!!! The box and wrapping was a cute touch. The hat was a bit bent but easily reshaped. The prices were great with the 40% off new customer deal"
“Thank you for your feedback and review of your first order. We look forward to you shopping with us again! :)”
"Absolutely loved everything i brought. Will be shopping again"
“Thank you for your review! We look forward to you shopping again with us soon! :)”
"Great items! I've gotten 2 orders from ThredUp! I've had great experience with each! Now waiting on my 3rd order to come in! (: "
“Thank you for your feedback and your multiple orders!”
"Great quality for an amazing price! "
“Thank you for your positive feedback!”
"I am mostly satisfied just had a mix up
with 2 emails!
A issue also was shoe size was not a 5.5
much larger like a 7.5
"
“Thank you for your feedback. We are happy to accept returns on any items you are not happy with or are not as described. Please message the team at SUPPORT@THREDUP.COM if we an assist you with anything further.”
"I was able to find some good things at good prices on the website. The website was easy to navigate. Our package arrived quickly, well packaged. Our items were in great condition as described. I will be shopping more in the future."
“Thank you for taking the time to post your review and fro you feedback on the items you received. We look forward to you shopping with us again!”
"Awesome! Even my clothing that supposedly had a "tiny flaw" was in perfect condition!! I will definitely buy from here again."
“Thank you for the feedback. We are so happy to hear you have received great items in perfect condition. We look forward to your next order!”
"All of my items looked brand new and arrived quickly."
“Thank you for taking time to post your review!”
"I just found out about this wonderful store and I am already a frequent shopper. I absolutely love everything I ordered. Sometimes I take time to browse through and do a little window shopping. The only problem with that is I find too many items I can't live without!! "
“Thank you for taking the time to post your review and feedback. We appreciate you being a frequent shopper, and look forward to your next order!”
"Very pleased as a seller and a buyer, love my purchases with the money I've made!"
“Thank you for posting your review. We look forward to you using our services again soon!”
"Fabulous. Quick and easy and fun. "
“Thank you for your feedback! :)”
"I love the variety offered, but giving a COLOR of each item would be helpful. The customer service, value of stock, and wonderful packaging is a big plus! I would recommend ThredUP to anyone looking for quality items at a deeply discounted price! "
“Thank you for your feedback, and suggestion! We appreciate you recommending us to others, and we look forward to you shopping with again soon! :)”
"Had a great experience and the web site is easy to use and the comments about the quality of the clothes is very helpful and spot on."
“Thank you for your feedback, and for posting your review! We are happy to hear you had a great experience. We look forward to you shopping with us again!”
"awesome clothes, great quality, excellent value!"
“Thank you for the review of your order. We look forward to your next order!”
A rep from ThredUp, Thredup3, has responded:
“Thank you for taking the time to review your order experience. We look forward to you shopping with us again soon! :)”