"Everything arrived organized and with a free gift! Plus, the packaging is adorable!!"
"Quick, no hassle and wonder items. :) "
“Thank you for the feedback!”
"I order clothes for my daughter and son for back to school,they came in a cute little box in great condition.I was surprised at the clothes they looked new.The prices and quality of the clothes are exceptional.I will definitely be ordering from thredup in the future. Amber "
“Thank you for taking the time to post your review of your recent order. We are so happy to hear the items you ordered were in great condition, and the prices were exceptional. We look forward to your next order! :)”
"I received new tagged items with wholes and very wrinkled! They also smelled badly."
“We are sorry to hear you received items that were not up to quality. We do not want you to ever have to keep items you are unhappy with or that were not as described. Please message us at SUPPORT@THREDUP.COM and the team will be happy to assist you further with this issue. Thank you!”
"Both of my recent orders arrived exactly as described and fit beautifully. I am thrilled with Thredup and the principles upon which it has been founded. As needed, I will continue to visit here first before shopping elsewhere."
“Thank you for taking the time to review you recent orders. We appreciate you business, and look forward to you shopping with us again! :)”
"My 11 year old daughter and I absolutely LOVED some of the clothes we picked out from Threads. Many keepers in our polka dot box that went right into our closet. I am very, very excited about them. A few did not fit... when there are such a mix of retailers represented, some sizes will not match up. A couple were not my style... but that happens... Shipping was slow, but there are faster options. All clothing was clean and relatively wrinkle free. Everything was in great condition too. Exactly as described. This is my new favorite place to shop and I can do it at midnight when the house is quiet, all without breaking the bank. A++++ ThreadUP. I will be back soon.
"
“Thanks you for taking the time to post your review and feedback on your order. We are so happy to hear thredUP works so well for you and your daughter. We look forward to your next order!”
"Love, love, LOVE this shop, and tell all my friends about it! Such great service, and the help from the staff is friendly and efficient. "
“Thank you for your feedback and taking the time to review. We are happy to hear you received friendly and efficient service! We look forward to you shopping again with us soon! :)”
"The clothes are okay. They don't always come in the condition they are described as or pictured on your website. Shipping charges are a little high."
“Thank you for your feedback!”
"Great company
Would love the standard processing time to be shorter so the overall standard shipping is quicker
The decorative silk-type scarves need to laid out, not folded in any way
On the computer version (not app), it would be nice if you could set up all your filters and then press another button to process all the filters at one time instead of waiting between individual filter buttons to process"
“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”
"I love my name brand clothes for a fraction of the retail cost! My items were all in excellent condition. "
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"Absolutely love my new outfits and shipping was awesome! "
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"I love this company! They have terrific products and are extremely helpful with any question I have. Their referral system is great. The extra touch of wrapping my order in pretty tissue paper and sealing it with a sticker is the icing on the cake!"
“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”
"WONDERFUL CUSTOMER SERVICE!!"
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"I am very happy with ThredUP - returns are easy and the prices are great! It's fun to buy designer clothing at a price that doesn't make me sad. LOVE the app - makes it quick to just see what may have popped up so I don't miss out on anything.
Suggestions: it's hard to see anything black in the pictures - maybe some different lighting? When flaws are noted, the type of flaw is not always listed. "
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"ThredUp delivered early and in style, as always. I always love getting my polka dot box in the mail, and this was no exception. The clothes fit great, excellent quality as always."
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
A rep from ThredUp, Thredup3, has responded:
“Thank you for taking the time to review your order. We look forward to you shopping with us again!”