"I am a returning customer who has always had a phenomenal experience with ThredUp! The items arrive in timely manner and are always in a new or like-new condition. I also really love the super cute polka dot packaging!"
"Sizes where correct and quality of product great!"
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"Quick shipping, easy return process"
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"Great experience. Very happy with purchase. "
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"Great quality and beautiful items! Delivered fast!"
“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”
"The items I've got from your online stuffs very good and very satisfied.Thank u so much.God bless"
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"Love everything I purchased! All received as described..will come back again & again!"
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"Love this site and was happy with my order. Will definitely be ordering again!"
“Thank you for taking the time to post your review. We look forward to your next order!”
"clothing was as described! loved them!"
“Thank you for your review and feedback! :)”
"The dress is exactly what i was looking for. It was perfect, at a great price, and shipped quickly."
“Thank you for taking the time to post your review. We are happy to hear the item you order was exactly what you were looking for! We look forward to your next order!”
"No shipping information was sent to me regarding my order, so I did not have a way to track the package or know when it would arrive. "
“Thank you for your feedback. We do show in the system the shipping confirmation was emailed, and we are very sorry if you did not receive it. Please message us at SUPPORT@THREDUP.COM if you continue to not receive emails from thredUP and we will be happy to look into your account further for you.”
"I have been consistently impressed with the service, responsiveness and thoroughness of ThredUp staff. From the clothes I have purchased for my two toddler boys to myself, they deliver excellent value and curate beautiful ensembles. This site is the best thing since the travel mug."
“Thanks for taking the time to post your review and feedback! We are very happy to hear our service works so well for you and you have had great service a in purchasing and in communication with the thredUP team. We look forward to your next order ! :)”
"The clothing was received in a very short time. The clothing quality was exceptional and if I didn't know it was used, I would have assumed it was brand new. "
“Thank you for taking the time to post your review! We are so happy to hear you order was exceptional. We look forward to your next order! :)”
"Very happy with Thread up, website is easy to use, merchandise arrived clean and as shown. My one complaint if you will I wish they would implement a virtual model system so you could see what it fits like, one item did not fit and had I seen it on a model I would of known not to order it, but the return was easy and done online very quickly, printed a label and dropped it off at the post."
“Thank you for taking the time to post your review and your feedback. We will be happy to pass along your feedback about a " virtual model" to our product team. We always appreciate hearing what our customers want to see on the site. We look forward to your next order! :)”
"Love the site! Love my purchase and the attention to packaging. Will definitely order again!"
“Thank you for posting your review. We look forward to your next order! :)”
A rep from ThredUp, Thredup4, has responded:
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”