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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-08-23

"Was very satisfied with every thing. will order soom"


Rep reply posted 2015-08-26
A rep from ThredUp, Thredup3, has responded:

“Thank you for your feedback!”


Verified
5/5

2015-08-23

"I've ordered from them a few times now and I'm very happy with their quick shipping, products are in great shape and they describe them well- fair pricing too. "


Rep reply posted 2015-08-26
A rep from ThredUp, Thredup3, has responded:

“Thank you for your feedback and taking the time to post your review. We look forward to you shopping with us again soon!”


Verified
5/5

2015-08-23

"I have ordered a couple of times now and love it! I don't want to spend money on clothes anywhere else! They ship to me so quickly. It takes about 3 days to get to me!!!"


Rep reply posted 2015-08-26
A rep from ThredUp, Thredup3, has responded:

“Thank you for your feedback. We are so happy to hear your shopping experience was great and the order arrived very quickly. We look forward to your next order!”


Verified
5/5

2015-08-23

"The Zara shirt was blue, not black as I had intended. But it still is very high quality, fits well, and it's awesome! Thanks ThredUP!"


Rep reply posted 2015-08-26
A rep from ThredUp, Thredup3, has responded:

“Thanks for your feedback!”


Verified
5/5

2015-08-23

"Selling was super simple. I would (and did) recommend this site to others. My daughter's Polka Dot bag is on her way!!"


Rep reply posted 2015-08-26
A rep from ThredUp, Thredup3, has responded:

“We appreciate you taking the time to review your selling experience. We look forward to you cleaning out with us again!”


Verified
5/5

2015-08-23

"Love it! Delivered fast. Cute clothes and the box is cute too. "


Rep reply posted 2015-08-26
A rep from ThredUp, Thredup3, has responded:

“Thank you for the feedback. We are so happy to hear you loved your order. We look forward to you shopping with us again.”


Verified
1/5

2015-08-23

"The sizes are completely wrong on the site. I ordered a women's medium jacket and my 6 year old niece could fit it. I am very dissatisfied with my experience. "


Rep reply posted 2015-08-26
A rep from ThredUp, Thredup3, has responded:

“We are sorry for the mis-sizing of the item you order. We are happy to accept returns on any item you are not happy with. Please message us at SUPPORT@THREDUP.COM or you can initiate a return in your account here: https://www.thredup.com/order_returns/2741949”


Verified
4/5

2015-08-23

"I wish there were comparison pictures of how big your mannequins were next to a real person"


Rep reply posted 2015-08-26
A rep from ThredUp, Thredup3, has responded:

“Thank you for the feedback, we will pass this onto our processing team.”


Verified
5/5

2015-08-23

"A very wide selection of high quality products. Item that I purchased was packed nicely for shipping."

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Rep reply posted 2015-08-26
A rep from ThredUp, Thredup3, has responded:

“Thank you for taking time to post your feedback!”


Verified
5/5

2015-08-23

"I was totally satisfied with the item I purchased from ThredUP and the service was great and inexpensive. I received my package sooner than expected and well packaged. I am happy to have a place online where I can purchase brand names at a price that I can afford and know that they are in good condition. Thanks!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
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Rep reply posted 2015-08-26
A rep from ThredUp, Thredup3, has responded:

“Thank you for your feedback! We are happy to hear you were happy with the service all around. We look forward to you shopping with us again.”


Verified
5/5

2015-08-23

"Great service and quality clothes. Love the free shipping and returns."


Rep reply posted 2015-08-26
A rep from ThredUp, Thredup3, has responded:

“Thank you for taking the time to post your review. We are happy to hear our services work so well for you. We look forward to your next order!”


Verified
5/5

2015-08-23

"Love the shirt. Great condition and price. "


Rep reply posted 2015-08-26
A rep from ThredUp, Thredup3, has responded:

“Thank you for your feedback! :)”


Verified
5/5

2015-08-23

"The clothes I ordered came in the mail quickly, and were packaged nicely. The garments looked new and exactly like they did on the site. I am very happy with my order."


Rep reply posted 2015-08-26
A rep from ThredUp, Thredup3, has responded:

“Thank you for taking the time to review your order. We look forward to you shopping with us again!”


Verified
5/5

2015-08-22

"What a great concept, but only if you do a great job and ThredUp does! I loved the clothes, I am wearing one of my tops RIGHT NOW, to a party. I love it! Thanks guys, I will shop with you again! "


Rep reply posted 2015-08-26
A rep from ThredUp, Thredup3, has responded:

“Thank you for taking the time to post your feedback. We are so happy to hear of your great experience in order in our shop. We look forward to your shopping with us again soon!”


Verified
1/5

2015-08-22

"Very satisfied with my order; received it sooner than I thought I would."


Rep reply posted 2015-08-26
A rep from ThredUp, Thredup3, has responded:

“Thank you for your feedback. We are happy to hear you were satisfied with your order and it arrived quickly. We look forward to your next order.”