"the product came quick & was exactly what I was expecting...love it!"
"The quality of the clothes ordered were great, but unfortunately not all fit. But returns were easy and we will be ordering from ThredUP again!"
“Thank you for your feedback on your order. We are very happy to accept order returns so you only keep the items you are happy with. We look forward to your next order!”
"So far it has been a good experience. It's been fun looking through all my favorite things to buy. Just one small problem still waiting for a refund of an item I returned. But really I am not worried I'm sure it's being processed."
“Thank you for taking the time to post your feedback on your ordering and order return experience. We show your order 2758508 was since fully refunded. Please message us at SUPPORT@THREDUP.COM if you have any further questions about your return and refund.”
"love it all the clothes shoes are outstanding
"
“Thank you for taking the time to review you order! :)”
"Fast shipping and items were exactly as described."
“Thank you for taking the time to post your review. We are happy to hear you order arrived quickly and items we as described. We look forward to your next order!”
"The packaging was just as beautiful as the clothes, and that's saying a lot. Thank you!"
“Thank you for taking the time to post your review!”
"Loves everything I got, and love the prices even more!highly recommend buying!"
“Thank you for your feedback on your order. We are happy to hear you love the prices and loved everything you ordered. We look forward to your next order!”
"I especially loved the packaging! All clothes looked like new. Very impressed."
“Thank you for your feedback about your recent order!”
"I was very satisfied with my purchase from ThredUp! Loved my three shirts."
“Thank you for taking the time to post your review! :)”
"I ordered 3 items and I was very pleased . The delivery time was accurate and the customer service was great. Thank you Thread up I will definitely order again. "
“Thank you for taking the time to post your review. We are happy to hear your orders you were pleased with and you received great customer service. We look forward to you ordering again from us soon! :)”
"I bought 5 items and I'm returning 3. I really like the 2 tops I'm keeping and they look great. I was disappointed the others did work out so well. It happens though."
“Thank you for your feedback. We do accept returns on any items ordered you are not happy with. You can initiate return in your account here: https://www.thredup.com/order_returns. Please message us at SUPPORT@THREDUP.COM if you have any further questions.”
"Clothing was more worn looking than I expected. But great price."
“Thank you for taking the time to post your feedback. We are happy to accept returns on any items ordered you are not happy with. You can initiate return in your account here: https://www.thredup.com/order_returns”
"Great packaging, well-kept clothes and shoes. Loved it"
“Thank you for your feedback! :)”
"I have both bought and sold clothes on ThredUp and have had a great experience! I love the free returns. Quality is excellent, and lots of variety. Also so happy with the "Thred up for Schools" program that gives $$ back to our local school. $80 so far!"
“Thanks for your feedback. We are so happy to hear that all of our program work so well for you. We also are happy and exited about the thredUP for school, and are glad to hear that money will be heading to your school.”
"I have no complaints. Selling is easy and stress free! The few thinks I've bought , no complaints. I do only buy WTT OR GENTLY USED. "
“Thank you for taking the time to post your review. We look forward to your next order! :)”
A rep from ThredUp, Thredup3, has responded:
“Thank your for taking the time to post your review!”