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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-08-17

"You guys are always amazing :)"


Rep reply posted 2015-08-19
A rep from ThredUp, Thredup3, has responded:

“Thank you for the shout out! :)”


Verified
5/5

2015-08-17

"Wonderful experience--shoes and scarf were _exactly_ as pictured.
"


Rep reply posted 2015-08-17
A rep from ThredUp, Thredup3, has responded:

“Thank you for your feedback on your order experience. We look forward to you shopping with us again soon! :)”


Verified
5/5

2015-08-17

"Quick shipping, everything was as described."


Rep reply posted 2015-08-17
A rep from ThredUp, Thredup3, has responded:

“Thank you for your feedback. We look forward to your next order!”


Verified
5/5

2015-08-17

"Thredup is the best on line shopping site that I have dealt with. Delivery of my orders are always on time and they stand by their products. I really like the polka dot boxes.
"


Rep reply posted 2015-08-17
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-17

"Overall I am super satisfied with thredUP, as proof by the fact that I keep buying, selling, and spreading the word. I like the ordering process and the $20 credit, as well as the ease of returning items. The only issue I have had is with two of the clothing items I bought out of ALL the clothes I purchased. The sad thing is I didn't notice till after I went to wear them. One was that the zipper back was shredded so it didn't go up and down. I can slide if over so it's ok. The second is an H&M dress that was altered and I didn't notice till after I wore it to work. One sleeve was sewn and hemmed and the other left as is, and so was half of the bottom. Kind of sad, but I guess I can get my sewing machine out and fix it. "


Rep reply posted 2015-08-17
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”


Verified
5/5

2015-08-17

"Items look wonderful, like new. Very pleased."


Rep reply posted 2015-08-17
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-17

"Lovely item wrapped nicely.
Very professional.
Loved it!
"


Rep reply posted 2015-08-17
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-16

"Fantastic experience! Super impressed by the overall image of the company, the clothes were in fantastic condition, I loved the packaging, love the ease of using the mobile app, overall great experience! I will be ordering again in the very near future. I am thrilled to have found an affordable option for great clothes, a great option for a working mother of two small kiddos! Thanks!!! I am recommending ThredUp to all my friends!"


Rep reply posted 2015-08-17
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-16

"The clothes are lovely and delivered promptly"


Rep reply posted 2015-08-17
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-16

"beautifully packaged and arrived soon!"


Rep reply posted 2015-08-17
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-16

"Love the fast, easy returns. "


Rep reply posted 2015-08-17
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-16

"Love getting the cute polka dot box in the mail!!"


Rep reply posted 2015-08-17
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-16

"ThredUP is so amazing I can scarcely believe it exists. In terms of improvements they could make, their pictures don't always quite capture the accurate shade of black an item is. It would also be FANTASTIC for them to have mens items."


Rep reply posted 2015-08-17
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”


Verified
4/5

2015-08-16

"Positive experience buying clothes. Haven't had any issues and items are as expected. Selling clothes is an okay experience. I'd like to know why some clothes were not accepted to help me in determining what items I send in the future. "


Rep reply posted 2015-08-17
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! Our customer service team would be happy to provide information on why some items could not be accepted. support@thredup.com

We look forward to seeing you again soon!”


Verified
5/5

2015-08-16

"I appreciate the fair payout and fast turnaround"


Rep reply posted 2015-08-17
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”