"The 6 skirts all fit wonderfully and looked brand new to me. Even the ones that were listed as having small flaws seemed like they had no flaws to me. I love these items!"
"I ended up returning both items from my first purchase because they didn't fit. I received my second order on Saturday, and the Marilyn Monroe pants that I ordered didn't fit, and they're non-returnable. I guess it's difficult buying before trying something on. I've still got one order coming, and I will see how they fit. So far, only 1 item has fit and I love it. The descriptions of the clothes are very good as are the products. I'm still trying."
“Thank you for your purchase and feedback! If you have any questions or concerns about the items you receive in your order, feel free to reach out to our support team at support@thredup.com”
"stumbled upon ThredUP by pure chance, order 4 items, very nice quality, prompt service"
“We are very happy you found us! Thank you for taking the time to review, and we look forward to your shopping with us again soon! :)”
"This was my first time ordering from ThredUp and it was a pleasant experience. The item arrived quickly and was in good shape and exactly as described. No problems."
“Thank you for your purchase and feedback!”
"Thank you!!!!! Very satisfied !!
"
“Thank you for your purchase and feedback!”
"wasn''t totally happy with what had been purchased"
“Thank you for your feedback and I am sorry to hear that something was disappointing. If you reach out to our support team they would be happy to assist you. support@thredup.com”
"Great stuff. Will order again."
“Thank you for your purchase and feedback!”
"I felt the whole process was quick and easy! I will definitely be using ThredUp again!"
“Thank you for your purchase and feedback!”
"I liked my experience but unfortunately I couldn't give a five star rating for two reasons. It was very hard for me to shop around for what I wanted because everything would be deleted within 24 hours. I have two babies and trying to look around was pretty difficult. Also when it came time to check out I seen three different prices. I understood two of the price given but the other one I didn't understand how it came about. But I bought anyway, as far as the clothed I am pretty pleased. They were packaged nicely. "
“Thank you so much for your feedback!”
"My clothing came clean, promptly, and as described in the website. "
“Thank you for your purchase and feedback!”
"I believe there should be more details provided for items prior to sale to reduce returns. I want to know the fabric content, inseams, and as well as if the jeans are button fly or not. It makes a difference to me. "
“Hi Ruby, Thank you for your feedback. We do have quite a bit of this information on the site already for every item. If you reach out to our support team they would be happy to assist you in finding this information. support@thredup.com”
"in some photos, because of poor lighting it is hard to see the details on some items of clothing, but in general I really like the website and I have found the comments about the condition of the clothing always reliable "
“Thank you so much for the feedback!”
"All items were in excellent clean condition and packaged very nicely. Will continue to shop here and tell others as well!"
“Thank you for your purchase and feedback!”
"It takes longer then most retailers to process/ship/refund purchases at Thredup. I also wish they send more coupons to return customers. "
“Thank you for your feedback!”
"packaged nicely, came quickly, items as described."
“Thank you for your purchase and feedback!”
A rep from ThredUp, Thredup4, has responded:
“Thank you for your purchase and feedback!”