"I am very happy with my purchase and the ease of shopping."
"Totally impressed. I enjoy thrift shopping at our local stores but online allows me to access brands that we don't necessarily see a lot in our town
"
“Thank you so much for the feedback!”
"I've loved every item that I've ordered. I've also had great experience with costumer service. Thredup has been a great resource for buying new clothes."
“Thank you for your purchase and feedback!”
"Everything was as describe and in good condition "
“Thank you for your purchase and feedback!”
"I have order approximately 12 different items since I started shopping thred-up about a month ago. I got one shirt that I ordered in a women's XL and it apparently is a child's and a pair of jeans that turned out to be capri. (I did question whether they were jeans or capris when I saw them on the website). I believe there should be better differentiation in the descriptions. But all in all, I am very satisfied. I work in a garden center and therefore do not want to spend a lot of money on my work clothes and thred-up allows me to do just that. I did order 3 pairs of khaki shorts, a sweater and 2 Lands-End fleece pullovers and I am VERY satisfied with those items. I will continue to shop your website and find myself looking at what you have to offer a couple of times a week. Too bad I don't have the money to buy all the things I like."
“Thank you so much for your purchase and feedback!”
"It was fine. I have ordered many times. I cannot complain about any of the items with the exception of correct sizes being ordered and disappointingly wrong sizes being delivered on only two-three items. My sisters were very happy! I was bummed. Believe me, it has not stopped me from continuing to look and order for me and my daughter."
“Thank you for your purchase and feedback. If you receive items in the future that are not as described, please do reach out to our support team so that they can help get it resolved. We are always happy to help.”
"Loved the clothes I bought for my daughter! Everything was in great condition and descriptions/photos were accurate. "
“Thank you for your purchase and feedback!”
"Great prices, got two purses that look brand new for a great price. Other items were quite good (one shirt had a minor flaw, that I wasn't expecting) Beautiful packaging and quick service. I'm hooked!"
“Thank you for your purchase and feedback!”
"One thing I purchased had been labeled the wrong size on the site. But returns are easy, so even though I'm disappointed, I can return the pants easily. "
“Thank you for your feedback!”
"I'm very happy with my purchase and will make many more :)thank u thredup"
“Thank you for your purchase and feedback!”
"4 of the 5 items were in excellent shape. One item was more worn than I expected and had significant pilling in the armpits of the cardigan.
It also would have been helpful to know why some items weren't accepted for consignment. I had several items that were new and had tags and I wondered why they weren't accepted."
“Hi Amy, thank you for your feedback. Our support team can assist with both of these issues if you reach out to them at support@thredup.com”
"I am very pleased with the items I purchased from ThredUP. It took all 8 business days for the shipment to arrive, but it was worth the wait!"
“Thank you for your purchase and feedback!”
"Two of the items were clearly not the stated size, but the return was easy and free."
“Thank you for the feedback!”
"I absolutely love this site"
“We love you too! Thank you for your purchase and feedback!”
"I love the clothes I've found on ThredUp! So affordable and amazing for a mother of 4 and keeping me on budget!"
“Thank you for your purchase and feedback!”
A rep from ThredUp, Thredup4, has responded:
“Thank you for your purchase and feedback!”