"The product I ordered was in top notch condition. I loved the special touches of the polka dots, tissue paper and little booklet. Very good experience. I will definitely order again."
"I was satisfied with the service! However the caption called it a trench which is a coat. It was a dress and not a coat but it was still very cute! My daughter loved it!!"
“Thank you for your feedback!”
"The price for your items is great. Measurements and better descriptions are needed, though, for the clothing. "
“Thank you for your feedback. We are adding more measurements to the site for each item over the next few weeks!”
"On one hand I feel I've gotten some great deals. The downside is I feel they don't have a proper variety of boys clothing, nor do they have enough high-end styles for women size 14 and up. I also was very dissatisfied with the payout of my last bag. They didn't even give me 10% of what they sold all of my items for. "
“Thank you for your feedback. If you have any questions about your bag that was processed, our support team at support@thredup.com would be happy to address any questions or concerns you may have.”
"Extremely impressed with ThredUp - my only issue would be some of the website navigation features that make shopping more time consuming and frustrating. "
“Thank you for your feedback!”
"It has been a fun experience! Love the quality and pricing on merchandise. "
“Thank you for your purchase and feedback!”
"ThredUP made it easy to shop on-line. A couple things did not fit and return policy is awesome with going on-line and printing our return label for FREE! I will be shopping more on their site!"
“Thank you so much for your purchase and feedback!”
"Very satisfied! thank you, will order again"
“Hi Mandi, thank you for your purchase and feedback!”
"The shipping is really quick, packed well with care. Customer service is prompt and responsive, easy to deal with. Returns are easy too. Never had to worry of item non-fitting. Shop almost everyday there, new items added daily, so I am always exited to see whats new comes in stock. The only wish I had for website that they offer "wish list" or "like" option, because as of now my "likes" I can only add to cart of 25 items max and it expires in 24 hours. "
“Thank you so much for your feedback and suggestions!”
"I had to exchange something and it was a quick, no hassle process!"
“Thank you so much for your feedback!”
"Excellent from start to finish."
“Hi Jenny, thank you so much for your feedback!”
"I love ThreadUp! It is so convenient, affordable and has a great selection. I recommend this site to everyone. I think the addition to donate to our schools is fantastic! Keep up the good work!"
“Thank you so much for your feedback!”
"Top quality unique clothes in the brands that fit the best. I've shared three up with five of my friends now. Everyone loves it!
One of my gals calls it her Netflix for clothes!"
“Thank you and your friend for your purchases and feedback!”
"Overall, I'm very satisfied with ThredUp. The bargains are fabulous. Pick up and delivery were flawless. My only dissatisfaction at all was the amount I got for my sold/accepted items. I understand a need for profit, but several of my items were rated "like new" and my pay out was teensy. I'll be back for bargains, but I probably won't sell items again. "
“Hi Meg, thank you so much for providing honest feedback.”
"I am so glad I found this site. Have only purchased (never sold). "
“Thank you for your purchase and feedback!”
A rep from ThredUp, Thredup4, has responded:
“Thank you for your purchase and feedback!”