"I’ve always enjoyed shopping at thrift and consignment stores, but ThredUP has added a new and more convenient way to shop....LIVE IT and LOVE ThredUP!!"
"I sent a huge bag in hoping for some credit, and apparently only two items were “usable”. Waste, I’ve moved to Poshmark. "
"Too much time passes between ordering, shipping, and delivery times. Also, I have ordered many items over the past few years and receive very few promotional discount offers. Faithful customers deserve more."
"Thredup is an overall good service, but they disregard too many items sent to them. If they are not looking for that particular item that season, they will donate the item, which is the exact action the consumer was trying to avoid in the first place. They should accept more seasons at one time even if they do create an overflow. They could open their doors to more selling platforms like Amazon and eBay. The selling consumer would be open to sending more items and Thredup's profit margin would be higher."
"Ordered multiple items in plus and most items were either size L or M. Now I'm stuck with them as most items cannot be returned. Unhappy."
"I ordered a sweater and it came in 3 sizes too small and it didn’t look like the picture at all "
"I continue to find outstanding items at excellent prices on thredUP. I buy most of my clothes there and almost all of my son's clothes."
"I have had an excellent experience with ordering from ThredUP..."
"This purchase and previous purchases were awesome! I was even voted Fashionista at work! All because I buy ThredUP! Keep the good stuff coming and thank you for your prompt shipping and also the beautiful way my purchases are packaged. Tammy"
"I love the selection even in hard to find sizes (petites for me) and their return policy. I sometimes feel some items are priced a bit high for secondhand but at the same time for the above reasons and the fact that they do all the work of curating their offerings and the app is so easy to use, I haven't minded paying. "
"Thredup is great. Easy and fast returns and fab clothes at great prices. I really have scored so many bargains for myself and my two girls.
I gave four stars instead of five because I sometimes find that the condition of the clothes has not been accurate and I've sent them back but all in all it's a great online store. I probably buy 80% of my clothes on Thredup."
"I had a good experience overall. All the clothes that came are good quality. However, it is difficult to know what sizes to choose. That is not a problem unique to ThredUp. So, I appreciate the option of sending clothing back. Once you become familiar with what size you are in certain brands, it becomes easier to select the correct sizes. "
"Thred up has a huge selection of great clothes for all ages. The prices are great!"
"The quality of the items sold is good overall. I’m not satisfied with the check out process and the newer clean out bag policy... I like thred up but it’s not what it used to be. "
"I've been shopping with ThredUp since 2015 and I don't intend to stop. I can always get quality items for less! "