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Verified
5/5

2009-08-11

"Delivered as promised. One of the best customer service. My emails got answered right away and additional follow-up was great.

Shipped USPS. The retail box got smashed up a bit for it was mailed in soft envelope instead of a box. That can be improved.
"

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Verified
1/5

2009-08-11

"I placed an order for a keyboard and mouse on 8/4. As of 8/11, I had received no follow-up and no tracking number. I called the 800#, couldn't reach anyone. I sent an email, received a generic response with a trouble number. So, I went to live chat and spoke with Kayla who says USPS has been losing many of their packages lately with no way to track. What? I'm not buying this for a second. Yeah, the PO might lose one on occasion, but why so many of Thrifty's. Still, she knows mine isn't lost, because it was just shipped yesterday. What a coincidence. Shipped the day before I called. She provided me with a tracking number that is coming up as not found on the USPS site. At this point, I'll believe my product will arrive when I see it land on my desk. I don't care what happens from this point, I won't use them again."

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Verified
5/5

2009-08-08

" I ordered my phone on a Monday & got it on Wed.,I was quite pleased how fast it was & When I called to ask a few questions I found the staff very friendly & helpful.After showing my friend the phone he ordered one the next day..."

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Verified
5/5

2009-08-05

"The owner of ThrithyComputer has made attempts to fix the situation with an old phone and my package delivery getting delayed. The late delivery is not their fault and the matter cleared up very quickly.

Do not listen to the negative reviews, LISTEN TO THIS REVIEW.

The owner of ThriftyComputers is VERY generous and kind to its customers. He does everything he can to try and fix the problem whether its a late delivery, an old phone. He even said he would pay me $20 since it was taking so long, and offered to cover my delivery cost.

This is what makes a great business. Very good effort and I recommend this to everyone !!!

if you have any concerns contact me at ****@**** . I will provide proof of everything that says that this company is authentic and helpful to its customers.
"

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Verified
1/5

2009-08-04

"Ordered phone on july 29 2009 on aug 4 2009 called and said it went out this morning still no tracking has been able to be confirmed .I am getting the biggest runaround, do not get in a hurry when ordering from this company.ps. paid extra to get it here quicker"

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Verified
5/5

2009-08-03

"I received my phone in the mail on time, with everything included as promised. My phone works great, and am satisfied with the overall simplicity and efficiency of the service! I'll be back if I'm ever in need of another phone!"

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Verified
1/5

2009-08-01

"Thrifty computer is a scam operation. I ordered a cell phone never received it. Can not get a response via email or the 1-800 telephone number after contacting many times. Shipping # they provided does not exist either. I would avoid at all costs."

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Verified
5/5

2009-07-30

"I ordered the LG phone a few days ago, received promptly. The phone seems to be defective though. I will talk on the phone, and then after a short time, I will hear static and the person on the other end can't hear me. My brother has the same phone, and his phone works fine. I will be contacting them about the issue, and see how they resolve it. "

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Verified
5/5

2009-07-17

"My experience with thriftycomputer.com did not start well, but ended quite positively.

I ordered a new phone, but I received a used one. After learning about the problem, the fellow at thriftycomputer.com asked me how I wanted the situation resolved. I decided to keep the phone, but got a sizable refund to reflect the fact that it was used. So overall, I certainly got great value for my money. However, caveat emptor.

"

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Verified
5/5

2009-07-17

"Good prices, good quality merchandise. Wonderfully helpful customer service. I had to exchange two cell phones I bought and this company made it painless. I would definitely recommend this company to anyone looking for items they sell. Competitive pricing and exceptional customer service. I will be doing business with them again."

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Verified
2/5

2009-07-16

"Slow shipper. Ordered on 9/6/09 and received on 9/17/09. They do seem to stand behind their products."

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Verified
5/5

2009-07-15

"What a great company, the support representative was incredibly helpful and the package shipped on-time. Not too mention the fact they were the cheapest online seller. I would definitely recommend Thrifty Computer, as a matter of fact I already have. "

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Verified
5/5

2009-07-11

"I received the item I ordered pretty quickly. So far it appears to function well, looks new for a refurbished item. So far I am satisfied with Thrifty computer, they kept me up to date during the shipment process. I would definitely recommend Thrifty Computer. "

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Verified
5/5

2009-07-09

"Amazing, From when I placed the order until it was at my doorstep was in 48 hours! Keep up the great work! Would 100% order from you again and I'll tell my buddies too!!"

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Verified
5/5

2009-07-09

"I would definitely do business with Thrifty Computer again! Josh, the customer service representative went "above and beyond" in making sure I was a satisfied customer. Initially, I was upset because my order was delayed due to order fulfillment departmental problems. The customer service person offered to overnight my order at no charge but it had already shipped that day via USPS. When it finally arrived, an expected item for a smart phone, a usb cable, was not included. Even though the ad for the phone I ordered didn't specify what was included, Josh, the rep I spoke with, offered to send one out at no charge. That's all I wanted so I was pleased. Later that day I received an email that the usb cable for my phone was out of stock. However, Josh, had found one on eBay with free shipping, sent me the link and offered to credit me for the amount I would need to spend on the usb cable on eBay. I was very pleasantly surprised that Josh went above and beyond what I would have expected. I accepted his offer and ordered the cable on eBay using the link he provided. The following day I received an email informing me that he had credited my account for, not only the amount of the usb cable, but also for the shipping charges for my order, for the inconvenience I had experienced in receiving my order in 1 1/2 weeks instead of the 3-4 days I expected. Absolutely Outstanding Customer Service! Thrifty Computer has a loyal customer! Thanks Josh!"

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