"I am a Tikpick customers for many years and great service and professional. I love how they maintain their good service and also has been a part of my memories with my child. Thank you......."
"Great last minute deals without the ridiculous fees "
“Hello,
Thanks for leaving a great review! We are so glad you enjoy using a ticketing platform without the hassle of those yucky hidden fees! We too enjoy being able to provide tickets at affordable costs without adding in additional fees! We hope you come back soon for all your ticketing needs and feel free to Refer-A-Friend so you can both earn site credit for future tickets! ”
"Only had good experience in the past however this time I bought tickets to the niners cowboys game, placed the order so I thought it was guaranteed as they had a buyertrust guarantee yet 45 mins later my tickets were cancelled, if it was 5 mins or right away fair enough but 45 mins was enough time for me to book flights and accommodation which were non refundable so I was locked into going even though the cheapest ticket after was $200 more expensive which the $50 credit they gave me didn’t cover. Definitely wait until the tickets are literally saved into your Apple wallet before you believe you have them as the buyertrust guarantee that says they will find similar tickets is bollucks unfortunately as it’s covered by a “we reserve the right to cancel at any point”"
“Hi there,
Thank you for leaving this feedback and we are truly sorry to hear about your experience on your latest order. Since TickPick is a secondary marketplace, we do not own any of the inventory being sold on our platform. So, when a listing is purchased by a buyer, we must notify the seller that their listing sold and confirm that the tickets are available still. In some instances, those tickets are no longer available, and the seller did not yet have time to remove their listing from our platform. Other times, we are unable to reach the seller for confirmation. We like to allow a bit of time to gain this information from the seller because we understand some of our sellers have everyday lives such as work and school among other things.
We attempted to reach the seller of the listing you purchased and were unable to get confirmation so after 43 minutes we did cancel the order, so you were not waiting too long for that confirmation. We understand this was a high-volume event and the ticket costs were increasing so we did not want to wait too long but needed to give the seller a bit of time to respond. We also voided the authorization charge for this transaction so you would not be charged and added $50 in on site credit so you could attempt to purchase another listing.
I do see that you were able to use that credit and obtain a successful order in time and it appears to have been a bit less in cost but comparable in seating arrangements. Please remember that the Buyer Trust Guarantee is not locked into the order until confirmation is made by the seller. Before confirmation is made, the order is considered pending, and the funds are not removed from your account but rather just authorized. Once the order is confirmed by the seller, it locks it in and then is backed by our Buyer Trust Guarantee.
We apologize for any inconvenience this may have caused and hope you will consider using TickPick again in the future. ”
"Bought 2 tickets to the Detroit Pistons game and they were delivered within a few hours "
“Hello,
We hope you enjoyed the game! Here at TickPick, we always strive to have all orders processed in ample time for their event and we are so glad your tickets arrived with ease. We hope you will come back soon to enjoy another sporting event! Also remember, we have a Refer-A-Friend promotion where you and your loved ones can earn on site credit for future purchases! ”
"Hard to get tickets are extremely easy to obtain for fair prices."
“Hello,
Thank you for leaving your review! We are so glad you found our platform easy to use and located tickets that you may not have found elsewhere at an affordable price! We hope you will come back soon for all your ticketing needs, and as always, we have no hidden fees, which is another reason we hope you enjoy TickPick!
Check out our new Price Freeze feature! ”
"Great Price and great experience. Love the no fees"
“Hey there!
Thanks for the feedback! Here at TickPick, we too, love not having any of those hidden fees! We hope it makes for a great experience and that you will come back soon for all your future ticketing needs! We also have a Refer-A-Friend program where both you and your loved ones can earn on site credit for future purchases! Come back soon! ”
"Got tix went to game no problems good time "
“Hi there,
Thanks for leaving your feedback regarding your recent purchase on TickPick. We are thrilled to hear everything went smoothly and you enjoyed your event! We hope you will consider using TickPick again in the future for another great sporting event! ”
"I always get a great value form Tick Pick"
“Hello,
Thanks for leaving this wonderful feedback! We love to hear from our loyal customers! We are so glad you continue to get great valued tickets from our platform! We hope you come back soon and don't forget we also have a Refer-A-Friend promotions where you and your loved ones can receive on site credit for purchases! ”
"Smooth and easy transaction great time"
“Hello,
Thanks for your feedback! We appreciate all our loyal customers and hope you will come back soon for all your ticketing needs! We have implemented a new Price Freeze Feature and hope you will enjoy that! ”
"I am so happy that I found this site. It will be my go to for all my tickets. "
“Hi there,
Thanks for leaving this great feedback! We too are so glad you found TickPick and are enjoying the hassle free, fee free ticketing platform! We hope you come back soon for all your upcoming events! ”
"bought tix multiple times w/tickpick. no fee's, quick delivery, great customer service when i needed help. "
"So far I have really enjoyed using the site, I love the no hidden fees! "
"Transaction was stemless and the seats were great location!"
"10/10 Great night. Thanks "
"everything went the way they promised I have already used them again"
A rep from TickPick, TickPick.1, has responded:
“Hello,
Thank you so much for leaving this amazing feedback! We are extremely grateful for our loyal customers and love to hear about all the amazing memories you have made with your loved ones! We strive ourselves on excellent customer service and we are thrilled to hear you have seen that firsthand. We will always remain professional and devoted to helping our customers find the best prices and tickets with no hidden fees! We hope you come back soon for all your ticketing needs! ”