“Hi there!

We are thrilled to hear you enjoyed using this platform and we hope you will continue to share this wealthy knowledge with friends and family! You can earn onsite credit for referrals!

We hope you enjoyed the concert in April and come back soon for your next memorable experience! We strive to ensure it is a smooth and seamless process for you! ”

“Hello,

Thanks for leaving your review of TickPick! We are glad to hear you are enjoying the platform and hassle-free process. We love not having any hidden fees, so we are also pleased you enjoy that aspect of this platform! We hope you come back soon for all your upcoming ticketing needs! Go experience something magical and make those memories! ”

“Hello,

Thanks for the feedback! We always strive to have a seamless process so you and your loved ones can focus on enjoying the full experience! We hope you continue to use TickPick to enjoy the hassle free experience and the added bonus of no hidden fees ever! ”

“Hi there!
Thanks for your review about TickPick! We love not having to hide any fees, and we love our sporting events!! We hope you will continue to find great deals for multiple events across the board! Tell your friends and family and with referrals comes TickPick credit, which is even more savings in your pocket, for spreading the good word!

We hope you come back soon! ”

“Hi there,

Thanks for leaving this feedback! We are so thrilled you found some tickets to enjoy a live event! The market value in cost can fluctuate quite a bit and the sellers who list their tickets for sale are the ones who choose the prices.

We hope you come back soon for all your upcoming events and check out our new Price Freeze feature which may put some credit back in your pocket for tickets! ”

“Hello,
Thank you for reaching out and leaving this kind review! We are so happy to have another loyal customer added to our family! We hope you continue to enjoy experiencing live events for years to come and don't forget we also have a Referral program, where you can refer a friend or family member and earn TickPick site credit for tickets! We hope you come back soon for more tickets! ”

“Hi there,

Thanks for leaving this feedback and we are so happy you enjoyed a Braves game! We strive to ensure all orders are filled in a timely manner and seamless process for our buyers! Come back soon for your next sporting event! ”

“Hello,

We are so glad you were able to enjoy an NHL game and hope the next time your team is playing they win to make it that much more memorable for you! Come back again soon for all your hassle-free ticketing needs!

TickPick does also have a Refer-A-Friend promotion where you can earn onsite credit towards future purchases! ”

“Hello,

Thank you for leaving your feedback regarding your most recent order with us! We are so happy to have loyal customers who come back again and again for their ticketing needs! We love that you also have been able to find suitable priced tickets on our platform and hope you continue to find the best tickets, for the best prices and no hassle or hidden fees!

Don't forget to check out our new price freeze feature as well! ”

“Hi there,

We hope you enjoyed the baseball game and come back soon for all your upcoming ticketing needs! We are so thrilled to hear you are enjoying the platform and are happy with the pricing of the tickets as well! ”

“Hello,

First off, we'd like to sincerely apologize for any inconvenience that your event's postponement has caused you and we do appreciate you leaving feedback. We can certainly understand how disappointing it can be to not be able to attend the event for which you purchased these tickets on the originally scheduled date. As a secondary marketplace, we do not have any inventory ownership over the tickets being sold on our platform, leaving our refund options very limited.

Unfortunately, as is the policy of TickPick and every other ticket marketplace alike, we're unable to cancel any orders for events that are currently considered postponed, either with a makeup date to be announced or one that has already had its new future date announced by the venue, as the tickets are still considered valid for entry for that new (or eventual) future date, so they still have value and are valid for the event.

With all of that said, if the event is ultimately cancelled by the venue, you and all buyers alike would be entitled to a 100% refund that would take place within 5-7 business days of the announcement being made official as, at that time, the tickets purchased would no longer be valid for the event.

We're sorry again for any trouble caused by the event's postponement.”

“Hi there,

Thank you for leaving this feedback. We are truly sorry to hear about this unfortunate experience while using our platform to purchase tickets to the UCLA game. While reviewing your order, I can see the agents you spoke with attempted to explain in detail that this order was unable to be refunded. Our TickPick Buyer Trust Guarantee states the tickets will be valid for entry, and they will be transferred in ample time for this event. The seller on this order has provided sufficient evidence showing the tickets were originally transferred before 8AM on the day of the event. As soon as we were made aware that you were unable to locate that transfer, our team began investigating and requested a RE-transfer. A re-transfer is not guaranteed but we will always do our best to have those processed in time for the event as well.

As a secondary marketplace, we have no control over the transferring platform and cannot determine why you would have only been getting the cancelation emails and not the transfer claim emails, but that does not mean the seller did not send them in time, and they have shown proof to refute that claim.

They also provided a re-transfer before the event began so we cannot penalize them to recoup those funds as a refund for you and they did need to be paid for their services and ticket sold.

We apologize for any inconvenience this may have caused and we do hope you will give us another chance. To ensure you have tickets right away, please make sure to select Instant Transfer/ Instant Downloads. ”

“Hi there,
Thank you for leaving your feedback and I am truly sorry about the experience you had when trying to obtain your tickets for the game.
TickPick always strives to ensure sales are filled in a timely manner and when we were unable to reach your seller for fulfillment, our team sent over the replacement offer. I do apologize but those replacement offers are extremely time sensitive sometimes, because once we offer the tickets, somebody else very likely could still purchase them.
Part of the TickPick Buyer Trust Guarantee states, we will always attempt to find suitable replacement tickets. That means they would need to be suitable in both cost and the seats arrangements of the venue compared to your originally placed order.
As soon as we got the accepted response from you on that order, our customer support team went to purchase and process those tickets for you, and they were already gone.
Once there is no replacement offer to provide, as stated in the Buyer Trust our only option left would be to issue a refund.
Our team was able to provide a full refund right away and also added some free onsite credit for the troubles.

Again, we are truly sorry the replacement offer was no longer available by the time the response came in and the full refund was issued in lieu of that.

We hope you will give TickPick another chance! ”

“Hello,
Thanks for leaving your feedback! We love to hear how easy using our platform can be for our customers! We hope you are enjoying some wonderful live events in 2023 and come back soon for all your ticketing needs! ”