"Purchased 2 tickets. Later found out we were charged for 6 more tickets, eight hours later which would have been around 1 A.M. when we were in bed asleep. TicPick refused to resolve. Thankfully, our credit card company acknowledged it as fraud."
"Excellent job! No worries!"
“Thank you for the review, we hope to be the worry free go-to for all your future events!”
"No hiccups and on time as promised!"
“We're glad your experience with us was hiccup free! Thank you for using TickPick.”
"TickPick prices could be similar to other sites, but the no commission is real and the security system they have to deliver your tickets felt much more secure compared to stub-hub."
“Thank you for the review! We're glad you tested out our No-fee model for yourself , we're committed to charging no fees to our buyers to provide great tickets at great prices!”
"Have not received tickets yet "
“We're happy to clear up any confusion! In your confirmation email, the seller has noted when your tickets will be ready for delivery. These specific dates are given because the seller does not yet have the tickets in -hand (in their possession), and that date is the latest they expect to receive them from their source (Ticketmaster, the box office, etc).
Rest assured, your sale has been confirmed, and your tickets are 100% guaranteed and will be delivered in time for the event.
”
"I always know the total cost of tickets. Great experience. Easy to download and print or electronic transfer to my phone. Have used multiple times with no issues. Will use again."
“Thank you for sharing your experience with TickPick, we're happy we could be part of what was a great experience for you! We look forward to providing a place for you to purchase tickets for many events to come.”
"$100 each! Awesome deal!!"
“We're happy to hear you were able to find the best seats and the best prices! We look forward to you using in the future for all your favorite events.”
"I initially purchased 10 tickets to an event and my electronic tickets were received within 5 to 10 minutes. I was very pleased....excellent price with no added fees. The day before the event I ordered one additional ticket about 7:20pm but the electronic ticket did not arrive until the next morning at 9:20am. I was getting a little nervous but all worked out well."
“We're happy to hear everything worked out, different sellers can have different delivery methods, despite this we make it our business to make sure you receive your tickets before the event so you the process from purchase to attending is as smooth as possible. Thank you for using TickPick!”
"Excellent work well done great"
“We're happy to hear you had a great experience with TickPick!”
"Buying was easy. Tickets were transferred right away. No issues at all. Great game! "
“Thank you for the review! We look forward to being your go to spot for many great games to come.”
"Ordering was easy and delivery was quick. "
“We're happy to hear that you had a great experience, we hope to provide many more for you.”
"Was sold fake tickets through this site.
"
“Hello, we are currently investigating this situation and have one of our representatives working on your case. They will be following up with you soon regarding the outcome of this investigation. We apologize that you had this experience.”
"Great service and fast shipping. Love this site. "
“We're happy to hear that, we love having customers like you. Thank you for using TickPick!”
"Best site I have ever gotten tickets from!"
“Thanks for the review! We're glad you had such a great experience and hope to provide many more.”
"Super easy process without all the fees. Kids had a blast at their first basketball game!"
“We're glad to hear your kids enjoyed their first basketball game and that the ticket buying process went smoothly for you. We hope you'll check us out for games two, three, and many more for your family!”
A rep from TickPick, Tickpick1, has responded:
“Hello, our tech department looked into this and was able to determine no error occurred. Two separate orders were placed 8 hours apart. Our app cannot place orders automatically, there are multiple steps to check out and they must be initiated on by the user. We apologize for any confusion regarding this matter.”