"I ordered tickets but without notice the concert was cancelled. I am now told I cannot get a refund because it was not cancelled, it was "rescheduled" for 10 months later. Having already traveled 300 miles and spent a night in a hotel to see this concert, how foolish would I be to do it again almost a year later. I have a feeling this was all a scam from the beginning as like others have mentioned in their reviews more than half the price of the tickets was added at the end and not part of the highlighted price."
"The original ticket holder voided the tickets by reselling them but Tickets-Center had failed to provide a refund of the original purchase to-date, over one month since purchase. They must not check to see if the tickets they are reselling can be resold and when confronted with the issue, apparently, hope you will give up trying to get a refund.
Therefore save your documents, emails, text messages, voice mails, in case you need them later.
As of yesterday Tickets-Center did refund my purchase after I sent them a voice mail they left and my responses to their text messages showing that they did not try to replace my tickets in time for the performance, which they claimed they did via an email, the phone call and text message were sent 47 minutes before the event.
I do want to add that they emailed today that they would refund my original purchase and included a $400 credit toward new purchases as consolation for the trouble. That was a very nice gesture, but I will not be using them again; way too bad of an experience."
"Any positive review are the ppl Tickets-Center pay to write them. They are not honest and the reality is they are overcharging for profit. Called customer service which was unhelpful as they read a scrip and provide no solutions. Tickets-Center price gauge customers. Buy your tickets elsewhere and stay away from Tickets-Center. They absolutely should be investigated by every state's Attorney General Office. "
"Very helpful. Great listener. Kind. Thank you."
"Patience, good directions and discount offers, great experience "
"Ticket prices were 2x what they should have been. They also added a $20/ticket fee to keep their operation going, plus a $7.95 service fee. Customer Service rep was of no help when I called them....just read their policies. Stay Away!!!"
"Tickets-center.com lied about the tickets I purchased for a show. They state the tickets were purchased by a consumer and the consumer is selling them through their site. The tickets are listed $140 over retail value. I called the venue to confirm my tickets and they stated the tickers were purchased this morning by Tickets-center.com for retail value of $60 and my name was added to the ticket at that time.
In conclusion I was charged $140 for Tickets-center.com to make a phone call and purchase the tickets.
plus $15 per ticket for "special delivery" which is pickup at will call."
"First purchase wasn't good after I got email. Kris rectified the matter."
"When you check the terms and conditions box to purchase, this company should put their no refund policy as an item you check since it is not listed initially. The tickets were double the price on the events website. I mistakenly didn’t realize I was purchasing through this atrocious third party reseller and believed I was purchasing through the event host. 10 out of 10 do not recommend. "
"Company imitates Ticketmaster beware on cell phone if you are purchasing--tickets appear limited and for a high price (similar to Ticketmaster when a true sell-out) but the are neither; lofty fees are placed at the end of purchase about 33% of high ticket cost in small gray font at the final screen. I purchased, immediately realized my error and sent them a message but they told me it was too late. Third party scam company beware. I will be much more careful in the future."
"Cy was very helpful in helping me to purchase 4 tickets to see my all time favorite country singer Keith Urban
So very excited the count down is on "
"Marvin and Dante was very instrumental in getting my tickets for the Nutcracker. They were nice"
"Impossible for me to access ticket info for the door???"
"They assisted me with my ticket issue"
"This site came up immediately when I googled the venue I was wanting to purchase from. That was an oversight on my end. I purchased 4 tickets to a play for $187. Once I received the tickets via email I realized my mistake as it was then I saw in their fine print about being a third -party seller.
Had I purchased from the actual venue, tickets were $15/each for a total of $60. It was a kids’ Charlie Brown Christmas play that lasted 45 minutes tops.
Although I enjoyed the play, the hefty price of $186 for four tickets burns me. This company is so shady and is obviously stealing from people’s pocketbooks. They have no shame and no dignity and are professional scammers and thieves. Good riddance to you. I’ve learned my lesson. You won’t scan me twice and I will post and tell everyone I know about your fraudulent company. I live in a big city with lots of connections and have family in the spotlight. Karma is real! Shame on you! Get a real job. "