"We paid $256 for tickets to a concert, drove two hours, paid for lodging and meals. The main act did not show and they refused to refund any $$ of the ticket cost or provide a credit even though in my original contact they said we were 100% guaranteed a refund if the main act cancels. Incredibly poor service. Be wary."

"If you accidently used them because you thought it was the venue box office like they scammed me. I feel your pain."

"Since I can't exchange for the correct day, I picked the wrong day thanks to the kid distracting me, I wanted to exchange when I realized what I did. Nope. Wouldn't even hear it. Wasn't even an hr when i realized it was the wrong day. Such bs! I wasn't asking for a refund. Screw this place. Never again"

"The representative >Gian < was very helpful , knowledgeable , and patient! "

"If the concert changes to something you cannot attend you get charged for nothing and told it is basically your problem. Did not even take delivery of tickets. Horrible company. Please tell everyone you meet to never use them if you don’t want to be ripped off!"

"I purchased tickets for RPDR-3 months prior to the event…made the mistake buying from Tickets-Center.com-first the prices were exorbitant-3-4 times more than buying the tickets at the actual venue (always try to buy from theater/venue-far cheaper usually)

Second-I didn’t get the tickets until less than 24 hours prior to the event, and I had to be on the phone numerous times to get my tickets. I wasn’t going to get the tickets otherwise. HORRIBLE SERVICE AND PRICES!!!"

"Great customer service answered all my questions in a timely manner I think them."

"Ticket center allows sellers to double the price of tickets so people who are unaware of different venues and prices will get scammed. They will not allow tickets purchased through them to be resold on their website. The fees to purchase these tickets are also much higher than different websites. DO NOT purchase tickets through ticket center!!!"

"Great customer service. Very helpful"

"The price is good The service is great "

"Purchased tickets which required full payment up front but tickets are still not delivered to me via email. Customer service explains that they are being transferred from the seller and I should receive them 1-2 days prior to the date of my event. I purchased as a gift but I have nothing to show and I'm worried about telling the gift recipient because what if the tickets never arrive? While generic, customer service was pleasant, but could not provide me with the tickets I purchased or a refund so I could go elsewhere."

"They resold me tickets at 265% the real price. And the venue does not allow 3rd party resellers, so the tickets were fake. Caught it just before the event and frantically fixed the problem. Spent several hours getting my money back. Oh, and they set up recurring payments on my credit card without mypermission. Low lifes. "

"On August 4, 2023, I clicked on an apparent old website for the Tourist Minor league team tickets that directed me to Ticket Center. I thought nothing of it. I came from an expensive area so ordering tickets for $87.55 a seat didn’t seem unusual. Ticket Center sent detailed instructions to obtain the bar code that didn’t work because I wasn’t on the correct website even though it had the Tourist logo. I called the stadium and learned that the website I was using was old, ticket center was third party (I thought that was the only way to purchase tickets) and the seat I ordered actually cost $17.50. I contacted Ticket Center and they refused to refund my ticket and I filed a dispute with my credit card. "

"Loved the customer service :)"

"Much like so many others, I thought I had a legitimate site. Paid an exaggerated price for two tickets to an Oakland Athletics game against the San Francisco Giants. I assumed the hefty price was due to the Bay Area rivalry and went ahead with the purchase of two tickets behind home plate. I was issued two bleacher tickets for $186.

Customer service refused to provide a refund so I filed a complaint with BBB and will dispute the charge with my CC company. "