"I am stuck in Israel because of the war. I have no way out for at least a week. I wrote tickets- center that I cannot make it to performance 10/15 for NYC Ballet.
Answer: that is your problem.
For God’s sake, I am caught in a war and they won’t budge.
NO CREDIT.
A greedy heartless company. I would never have anything to do with them"

"I first tried to purchase tickets online but when the page for the billing address came up it was whited out and there was no way to enter anything. Fortunately you have a phone number and Romeo was very helpful and I got my tickets."

"Honestly, at first I was hesitant because I was unfamiliar with the name and even the buying process. I purchased eight tickets and upon showtime received 4. Customer service responded quickly, politely, and assured me of a remedy. He was right, it was close to the day of the event but everything worked out perfectly!

"

"Initially purchased the tickets on October 6, 2022. Received the tickets. Event was then rescheduled to December 2022. Again, received the updated tickets. I then received an email from the seller telling me that the event had been rescheduled to September 23, 2023 and that I would receive an email with a link to download my new tickets. Called seller to request a refund, and was told I would only be eligible for a refund if event was cancelled, not rescheduled. But the link provided only downloads the December 2022 tickets. I called the vendor and was assured that they had confirmed with the venue that the December 2022 tickets would be honored on September 23rd
I then called to venue to confirm and was told this is not correct. Tickets are not valid. Event scheduled for December 2022 was actually cancelled. "

"I guess they don't allow 0 star ratings or else the score would be lower.

I was simply looking to surprise my wife with some great tickets to Tim M. I thought they would sell out quickly because this guy is great.

I was fine paying a little juice to get great seats, but boy did we get gouged (or F'd depending on how you look at it). There are a ton of tickets available but we got to WAY overpay.

Given the choice in the future, I'll NEVER use this group again. I'll miss an event rather that get gouged.

Off to other sites to share my experience. "

"The agents were very patient and explained the process in simple terms so I had no further questions or issues."

"Do not use this site for anything ticket purchase related. They advertise on their website " Once they are sold, they are gone" . NOT!
We purchased tickets to the Utah Utes Football game played on 9/16 about 2 months prior to our trip to Salt Lake City. We traveled to do a campus tout of the University of Utah and attend a football game: to give our daughter a full experience. We bought 4 tickets off this site, received a confirmation email that stated we would receive the tickets at least 24 hours in advance, at the latest. After arriving in Salt Lake, taking the campus tour on 9/15 (today), we received a call from Ticket-Center telling us that the "seller" no longer had the inventory (the tickets that we purchased and received confirmation) BUT that they were offering us really bad replacement tickets - from the same seller mind you, for $50 less per ticket. There is so much WRONG with this whole situation, it's mind boggling. 1. The fact that apparently a confirmation from this sorry excuse for a ticket marketplace, means nothing AND they clearly and deliberately false advertise. 2. The "seller" wanted to pawn "replacement" tickets that were in a worse location for, get this, more than similar tickets were being sold for on Ticket-Center's own site (even with the $50 discount!) So, I had to cancel the order to get a refund, and then take the challenge to go find new tickets from somewhere else. Good news is I found better seats than the originals, for all up about $100 less in total than the original tickets I purchased on Ticket-Center. This is a super shady outfit. Avoid, avoid, avoid!!!!

UPDATE: After Tickets-Center told me they would cancel he original order and issue a 100% refund (approximately $1000), they sent me an email with a "store credit of $105". No confirmation of cancellation and refund - as I requested and their customer service representative promised."

"From the beginning of my interaction with the support team, I was provided with the most friendly service. The helpful dedicated staff went above and beyond to make sure I was satisfied and provided me with all the information needed to make my experience exceptional. This is the type of customer service that gains repeat a ‘‘em loyal customers. The you for you excellent
Customer service."

"I purchased tickets to see Romeo and Juliet at the Kennedy Center. I accidentally put the wrong date in and purchased the tickets. When I realized the mistake I tried to contact the company immediately. They said to contact them by email unless it was 48 hours before the performance. I emailed them within 1 minute of the purchase. I received no response for 3 days, so today I called customer service. I was told that even though I made a mistake and tried to fix it immediately and the show is not for 2 1/2 months, that they would not refund my money under any circumstances. My only recourse was to resell the tickets myself. These are $575 tickets, I made a simple mistake and they would do absolutely nothing to help. There is nothing on their site that says all sales are final except in tiny print in the terms and conditions section. This company is nothing more than an unethical scalper, customer service is horrible, absolutely refuses to refund anyone’s money. "

"The customer call center was useless and sounded like a total scam. They couldn't send me my tickets and just kept saying they already emailed them. SCAM"

"Purchased Phillies ' tickets on the site. Quick and painless. Had followup questions that was handled by an employee named Judith. She was terrific. "

"I didn't complete this order but was charged for tickets I did not want or need. I want a refund put back on my credit card immediately "

"Tickets-center.com will not refund your tickets, and they overprice extremely!!!!"

"I did not read the small print and wanted a refund on my tickets. I can't find a human to talk to sooo what I read is that there are no refunds.
They don't realize that sometimes things happen and you can't go.
Prices are elevated also.
They lost a customer.
"

"$424 dollars for the Oregon State Beavers is a bit expensive but we want to see our grandson in the Marching Band."