"Do not use this site and buy direct from vendor. It poses as if a legit site from the local venue but the fees gave me pause. I searched again for the venue and got on their site and bought two tics for $150, while here I would have paid $467. This is a scammy website. They overcharge for the ticket itself $75 compare to $179, and then add a service fee of $25 for each ticket. "
"Ordered two different concerts for Mountain Winery. For two concerts I have received 12 different emails. Only one concert appears in the app on my smartphone. That one is rather confusing. The other concert doesn't appear. I have tried calling the customer service number and have been disconnected 3 times. "
"This was my first time buying tickets and didn't know to download tickets as soon as they came. The seller took the tickets back when I didn't download them, but Tickets-Center gave me better seats at the same price and, so long as I could understand what they were saying, they guided me well through the computer process (even though I am in my 80s) necessary to get the tickets from the original seller, send them to Tickets-Center and then get the new tickets provided by the Center. "
"Paid $179 for show. Thought I was buying from actual center. NOT!. Later found real Center was selling SAME SEAT FOR $45. AVOID!!!"
"TERRIBLE ! ! ! SCAM ! ! ! Do Not Use. Go directly to venue and/or whichever access they use.
Hassle from day one. Very complicated to order. (Should have been my first clue.) Did not realize
I was not using Ticketmaster directly. Tickets-Center is allegedly a go-between/expeditor.
Ordered tickets in February for event Sunday, April 21. No contact until Friday April 19, saying tickets sent, and must be used on cell phone, no physical ticket or email info. No tickets received period. Spent hours on phone trying to resolve. Would not refund payment.
Tomorrow April 20, I will try to get answers from Ticketmaster if possible.
I'm about to write off the almost $300 for tickets, tax, service charges, etc., and call it an expensive lesson learned.
Would give them a MINUS 20 STARS if I could !!!!!
"
"I didn't know until it was too late why my two ticket prices were so high ($254) until it was too late. I would like you to reimburse me for at least $154. Good tickets were still available for $49 the day of Zach Williams concert.
"
"I had an event for today. Paid double price for two tickets. I was promised tickets delivery by yesterday. Nothing arrived.
spent $1000 for two tickets. Got Nothing. "
"Easy process to ID my event select parking options and check out. "
"I am writing to express my extreme dissatisfaction with the service I have received regarding my ticket order for the upcoming concert on April 11th. I was supposed to ger my tickets by April 4th and when i called they told me to wait until the 10th (one day before the concert!). I made plans base on the initial delivery date and now I am eft in a difficult situation.
The level of service is extremely disappointing with the way this situation has been handled.
Tickets center don't answer your emails, chat didn't resolve the issue (automatic service) and on the phone, the assistant couldnt give me an answer and he couldn't provide the tickets. Just keep waiting!
I am not able to give 0 starts and I can't upload proof of purchase"
"They pose as the box office, sell overpriced tickets for worse seats than anyone else. You cannot get a refund after you figure out the scam. Beware."
"I had a great experience buying tickets through this site and strongly recommend doing the same instead of wasting time trying other ways. "
"Tickets-center.com lied about 'very few tickets left', charged more than double the actual ticket price, didn't inform what the seats were until after charged, paid for more expensive balcony seats & found out the seats are in the row before the very top row in 'nosebleed', called & was stuck in an automated loop (no human ever on phone) only to find at the very end the company doesn't give refunds or let you cancel the order even if you contact them within an hour of booking. DO NOT USE THESE CROOKS!!!"
"I purchased tickets to see the Gaithers in Colorado. I was taking my 90 year old mother. The ticket noted $79.75 per ticket. Seeing that general admission was $24.75, I thought I was getting good seats. I was charged $211. Based on $79.75 each, that didn't seem out of line. When I downloaded the tickets, they note general admission and the cost of $24.75. I feel this is a bait and switch and a rip-off. I will never purchase through Ticket-Center again and have also reached out to the Gaither organization."
"Bought 2 tickets only for them to be "canceled" because the numbers on my card weren't right? After I already purchased the tickets. Scammers. Fraud. "
"The process from finding your seats to ordering only takes 1-2 minutes. Within 15 minutes I received an e-mail with my tickets and I uploaded them to my phone in the Ticketmaster App. Be sure to download the App before you try to downloading tickets, if this is your first time. "