"Still very happy with Tires-Easy. Finally a single online tire company I can go back to. Now ordered 3x and very happy"
"Great for comparison on different tires."
"Not able to contact by phone. No customer service. Prepared a shipping label and tires never left warehouse. Finally got another shipping label prepared, now going to take another week before I receive tires."
"Tires arrived today , thanks for the speedy shipping !"
"Didn't like the timed order process makes you feel rushed.
Also calked a representative and they said they couldn't place order for me, I hade to do it online."
"Fast and easy to use and great prices. "
"Very simple, smooth transaction. I'll be back to do business with you again, thanks!"
"Name brand tires, a lot cheaper than TireRack or TireBuyer. I'll shop here again."
"Fast and prompt delivery of product"
"My experience was amazing, good honest people "
"Clicked on website saw the tires I needed they were shipped 4 days later. Couldn’t be happier "
"My tires can't be installed without a po number emailed to the installer and I can't get in touch with a human being to do that"
"They have great deals on tires if you have an account with them. "
"Sent me 2 tires then 8 days later I inquired about the other 2 and was told they will be shipped within 1-2 days. The next day I get an email that the order is cancelled. Now I just have 2 tires. Cars need 4 tires. Also customer service is nearly impossible to contact and is 0 help when you finally get them. The auto agent can help more than their customer service unfortunately."
“I'm really sorry to hear about your experience with your order and the difficulties you faced with customer service. Your feedback about our customer service is valuable, and I assure you that we take it seriously. Thank you for sharing your experience.”
"short & easy search then order"
"I’ll tell ya more when I revive the order so far so good "
A rep from Tires Easy, marianaal, has responded:
“We're truly sorry to hear about your experience and understand how frustrating this must be for you. We apologize for the delay in response. We are experiencing a higher volume of contacts than usual and are working hard to make sure everyone gets contacted. Thank you for your patience as we work to make this right.”