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Product & services pricing
5.00/5
Chance of future purchase:
4.72/5
Shipping & packaging:
1.25/5
Customer service:
3.96/5
Return/Replacement policy:
0.00/5

Verified
4/5

2022-10-14

great price, but shipping?

"Shipping was a little high for something so small and could be shipping first class mail."

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Verified
5/5

2022-10-13

easy

"fast easy no bs it didnt take too much time"

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Verified
5/5

2022-10-13

Shipping

"Shipping for 1 pair of welding tips
Product is 16$ and shipping 13$

Pretty high
"


Verified
5/5

2022-10-12

Tool Source Had What I Needed

"Needed a couple unique sized taps for carburetor thread chasing and Tool Source was the one place after hours of online research to actually have what I wanted. "

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Verified
5/5

2022-10-11

Good job ToolSource

"Product was delivered as promised. All parts were included and it arrived promptly. Would definitely do business with ToolSource again! "

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Verified
1/5

2022-10-10

Horrible customer service

"The overall experience was horrible. First, I was shipped the wrong item. Second, it took days before I could get someone to respond to me. I tried calling (left multiple voicemails), and sent multiple emails. Finally, got someone to respond and they wanted me to send them pictures showing I received the wrong item. I did this. I send pictures of the item clearly showing the part number on the label. I was not the part that I ordered. I originally ordered the gun with the 36" inch extension. I received just the extension. The packing slip matched what I had ordered, not what was delivered. They told me that I was wrong and that I received what I ordered. They stated that they would send me a RMA to send it back. I still have not received that email. I ordered my item on 9-6-2022, received the wrong item on 9-13-2022. Today is 10-10-2022 and nothing has been done. "

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Verified
5/5

2022-10-02

Streetglide

"Your checkout form is a little confusing with the address section "

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Verified
5/5

2022-09-24

Greate sight

"Should provide more pictures like back of a can so I can read info."


Verified
1/5

2022-09-23

Bad customer service

"I ordered a socket from them and paid extra for two day shipping and still have not received my product. I cannot get anyone on the phone. I emailed them and they asked for my invoice number. I gave it to them and have not heard back from them."

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Verified
5/5

2022-09-22

EASY TO NAVIGATE WEBSITE

"EASY AND PAINL;ESS TRANSACTION EASY TO FINE ITEMS NEEDED"


Verified
5/5

2022-09-21

Parts unknow!

"You had the part I needed, when I needed it. Thanks"

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Verified
4/5

2022-09-19

easy checkout

"the process was easy to do. shipping was a bit much for a padded envelope in my opinion."


Verified
3/5

2022-09-17

"Address handling portion of your web store is painfull. Keeps adding a PO Box to my address that I didn’t enter and won’t let me delete it. Can only be finding this box number by accessing private information I did not enter"

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Verified
5/5

2022-09-15

Did not speak with cs

"It was easy to order it was great"

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Verified
3/5

2022-09-13

great

"web site very buggy, kept saying server hangup"


Rep reply posted 2022-09-13
A rep from ToolSource.com, toolsource, has responded:

“Sorry to hear about the issues you experienced while on our site. I reached out to you personally to see if we can try and tracking down this error. Thanks for taking the time to leave a review.”