"NOT really. But Tool Source has the best tools and products at a reasonable price."
"I look forward to receiving this tool"
"Stubby's wrenches from Williams excellent tool would have give five stars customer service a little slow"
"Good service! Product was damaged when shipped. They should write on the box, "fragile" to prevent this from happening in the future. I had to replace a broken fitting on the tank."
"I ordered a socket set and it was at my door the next day! Thank you very much!"
"I ordered a case of nitrile gloves, they arrived promptly and I had no issues with Toolsource"
"They sent me a wrong part, admitted it was their fault, then it took me many emails to get a partial refund TWO MONTHS LATER. I will never go to these ridiculous people again."
"we never received any of the order
you took my money and never refunded it
i tried to cancel the order when you sent me a extended lead time and lied to me that it was shipped and it was not
we have never received any of the order i filed complaint you wont even answer the phone or return messages"
"Their site is very easy to navigate, I found the tools I needed and they shipped fast. The shipping price was a little more than I like but I couldn't find the tool anywhere else."
"Idiots, thrives, rude customer service, don't trust that they'll order and ship your purchased items, becuase they won't. You'll never get through to customer service, I had to call Meritool Timms other company each and everytime. They don't respond to voicemails or emails. AVOID THIS COMPANY!!!!!"
"No shipping and no answer on their phone. Was more than willing to pay additional shipping. Non responsive. "
"Tool Source charged my credit card for almost $200 for items that were lost in the mail back in May, promised a refund, and now we're almost into August and they still have not issued that refund and refuse to answer calls. SCAMMERS AND THIEVES!"
"The term Customer Service doesn't apply to Tool Source due to the fact they have NONE. I placed and order BEFORE their cutoff time and asked for next day delivery. When it didn't ship I contacted them 3 times asking to cancel the order. They did NOTHING. That was 2nd of April, the shipment was refused they got it back April 18th, and I STILL have not received a refund. 2 Emails requesting my refund have gone with no REFUND. I've filed a complaint with the credit card company and will be filing a fraud case with the Attorney General.
DO NOT PURCHASE ANYTHING FROM THEM..."
"Tried to return an item but was denied due to their proclaimed 30 day mark that is nowhere mentioned on their website. Seems any policy would be posted so the buying public would know before purchasing item."
"Had what I was looking for and at a pretty good price. Free shipping!!!!"