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Product & services pricing
5.00/5
Chance of future purchase:
4.72/5
Shipping & packaging:
1.25/5
Customer service:
3.96/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-01-07

Easy

"Fast and easy to find and buy "

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Verified
5/5

2023-01-07

Lisle drill plate

"Excellent service and excellent to deal with and easy to order the item online well laid out will order in the near future "

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Verified
1/5

2023-01-05

Poor Communication

"Ordered a socket set and screwdriver set. It has been 3+ weeks since order was placed. Received socket set but have not received the screwdriver set. Have tried calling customer service which goes straight to an automated message. No updates on order status at all"


Verified
5/5

2022-12-29

The ease of purchase

"I needed a new regulator for my compressor . I payed with PayPal . Checkout was seamless compared to other online stores I have bought from .
Thank you .
"

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Verified
5/5

2022-12-28

Adhesive

"All good except trying to make account "

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Verified
5/5

2022-12-15

Crowsfoot wrench

"Had just the size wrench I needed and didn't have to buy a whole set. The price was very fair and I couldn't be happier!"

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Verified
5/5

2022-12-12

Very Happy

"This is a hard part to find. Most online retailers do not carry it in stock, and with no available re-stock for the future. Toolsource.com not only had it, but it was also at a price point I liked. Navigating thru the site was simple.
Thanks
"

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Verified
1/5

2022-12-10

Poor customer service

"You failed to deliver what you promised was available on your website "

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Rep reply posted 2022-12-12
A rep from ToolSource.com, toolsource, has responded:

“We are very sorry the items you ordered were not available, everyone is having a hard time sourcing products in a timely manner. We deal with hundreds of manufacturers and many items are listed as "usually in stock" These manufacturers do not provide us with inventory counts but nearly everything is stocked at the manufacturer but there are items that unfortunately fall in the cracks. Thank you for shopping with Toolsource.”


Verified
2/5

2022-12-08

Poor first experience

"I ordered two tools that were on website as in stock. I received an email telling me one of them is back ordered. I have called and emailed. No response yet. "

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Verified
5/5

2022-12-04

Great value on a hard-to-find item.

"Easy to navigate site. Great selection of everyday AND hard to find tools, all at a great price. Lots of "Made in USA" tools. secure check out, and prompt shipping. You can't go wrong here."

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Rep reply posted 2022-12-12
A rep from ToolSource.com, toolsource, has responded:

“Thank you for taking the time to leave a review, we appreciate your business.”


Verified
5/5

2022-12-02

Review

"Always great service and ships my orders on time!!"

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Rep reply posted 2022-12-12
A rep from ToolSource.com, toolsource, has responded:

“Thank you for taking the time to leave a review, we value your business.”


Verified
5/5

2022-12-01

Right Tools

"KaStar has the tools one needs"

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Rep reply posted 2022-12-12
A rep from ToolSource.com, toolsource, has responded:

“Thank you for taking the time to leave a review, we value your business.”


Verified
5/5

2022-11-29

Very exp

"First time, borrowed a tool with your name and decided to put heat a tool."

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Rep reply posted 2022-12-12
A rep from ToolSource.com, toolsource, has responded:

“Thank you for taking the time to leave a review, we appreciate your business.”


Verified
3/5

2022-11-29

It was ok

"Thanks for the tool no body else had"

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Rep reply posted 2022-12-12
A rep from ToolSource.com, toolsource, has responded:

“We appreciate your comments and are happy that you could find what you needed. If there is anything else we can help you with please let us know.”


Verified
4/5

2022-11-25

Mathematical anti inflation

"Simple. New what I needed and they had it, at more than a completive price."

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Rep reply posted 2022-12-12
A rep from ToolSource.com, toolsource, has responded:

“Thank you for taking the time to leave us a review, we appreciate your business!”