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Product & services pricing
4.13/5
Chance of future purchase:
3.92/5
Shipping & packaging:
4.26/5
Customer service:
3.98/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-12-12

Great product, easy to use

"Volcano was, by all intensive purposes, brand new. Everything that comes with a brand new unit came with it. So fun to use. "

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Verified
5/5

2020-12-10

Great customer service

"Excellent and product to match "

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Verified
5/5

2020-12-10

Fast shipping, great price

"Upper crust online retailer. No delays, no nonsense. Lowest price found online, extremely quick order processing, and thank you for the free gift. Would do business again"

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Verified
2/5

2020-12-10

Return policy is terrible

"Could not return my prorix"


Rep reply posted 2020-12-10
A rep from To the Cloud Vapor Store, To the Cloud Vapor Store, has responded:

“Hey there,

I am uncertain what a Prorix is and think you may have us mixed up with another retailer. We actually are the only retailer who lets you return and exchange used vaporizers for a partial refund or store credit. Please drop us a line if you want to return any vaporizer you bought from us and we can give you the instructions on how to take advantage of our rental period.

To the Cloud ”


Verified
5/5

2020-11-07

Easy Transaction

"I was so excited to find this store. The Mighty Vape is truly the best portable vape. "

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Verified
5/5

2020-11-07

Awesome

"Awesome the volcano gets you ripped "

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Verified
5/5

2020-11-07

Excellent customer service

"Tyler is awesome he will stay true to his word and he does whatever he possibly can to help"

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Verified
5/5

2020-09-13

quality used vaporizer like new

"great experience, functions as it should and has no indication of not doing so in the near future. reseller did a fantastic job in restoration/cleaning, trial period options, shipping and follow-up! would very highly recommend! "

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Verified
5/5

2020-10-11

Pleasantly Surprised: 10/10 Recommendation

"I was skeptical about purchasing a refurbished unit, and was blown away by the quick shipping and quality of my device, and because of the wonderful service, I traded in an old device and exchanged it for a new one. "

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Verified
4/5

2020-10-10

seems to work well

"Our 5th Pax 2 but first from The Cloud. Units work must better when using a pusher piece sold seperately in lieu of standard tin pc. "

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5/5

2020-10-09

THE BEST SMOKE SHOP!!!

"You are LOSING OUT if you don’t work with this store. I live all the way in Oregon and these guys still provide the BEST service from Southern California. *We need more smoke shops like this one*"


Verified
5/5

2020-10-09

Being able to sell / trade is amazing!

"To the Cloud offers an option to sell devices, buy new ones at a discount, and an amazing trial / return policy. This is how you get lifetime customers. Thank you so much! "

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Verified
5/5

2020-10-09

Works great!

"Bought a refurbished mighty and very happy with it. Even got a free grinder"

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Verified
5/5

2020-10-09

Smooth and easy transaction

"Smooth and easy transaction with fast shipping.What more could you ask for?"

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Verified
3/5

2020-10-09

too mush

"had to buy hole thing just needed shell . Shell was out of stock"

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