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Product & services pricing
4.22/5
Chance of future purchase:
3.99/5
Shipping & packaging:
4.31/5
Customer service:
4.07/5
Return/Replacement policy:
3.98/5

Verified
5/5

2020-05-13

Prompt delivery, bonus herb grinder

"I was attracted by the sale price even though it was about $10 more than the lowest price I found. The free grinder sealed the deal. I needed one and theirs is a hefty, good grinder, not a cheap one. I love the Firefly 2+ too. I recommend To the Clouds and would buy from them again. I wish they carried more FF2+ accessories. "

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Verified
5/5

2020-05-13

Works as advertised.

"Works very well, and produces visible clouds of vapor. Worth the price for the value. Get extra pods if you can, and a rapid charger. This does last about 5 sessions for myself, seems reasonable. No complaints on battery life. "

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Verified
5/5

2020-05-13

Great pricing!!

"This is an amazing product. The options and pricing were the best I've seen on the web, and the package came early. A terrific experience!"

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Verified
5/5

2020-05-13

Great customer service

"A+ customer service thought my vape was broken and they sent me. A return label ASAP thanks for the great experience "

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Verified
5/5

2020-04-28

Great Customer Service

"My order was not without issue. To start off they ran out of the vaporizer I ordered, so rather than making me wait offered to send upgraded version at no additional cost. There have also been some warranty issues with the manufacturing company, which 'To the Cloud' has stepped up and helped to get resolved. Throughout the whole process 'To the Cloud' has gone above and beyond to resolve the issues whether it was their responsibility or not. Absolutely fantastic customer service."

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Verified
5/5

2020-04-27

Best Price

"After searching the internet, Cloud Vapor had the best price. Delivery was quick also."

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Verified
5/5

2020-04-26

Great service great price

"Easy buying at a good price, and friendly customer service to back it up! "

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Verified
5/5

2020-04-25

Works great!

"Fast shipping. Decent pricing. Definitely will definitely shop at Cloud Vapor the next time I need something. "

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Verified
5/5

2020-04-25

Excellent experience

"Will purchase from them again!!"

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Verified
5/5

2020-04-25

Good Place

"Good prices, quick shipping. What more can you ask for. "


Verified
5/5

2020-04-08

Great service

"Easy checkout, fast shipping"

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Verified
3/5

2020-04-08

Cloud vape

"The vaporizer gets five stars. The support gets no stars. I had some problems with the vaporizer which I asked about and I never heard from anyone."

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Verified
5/5

2020-04-08

Fantastic!

"Quality experience! Simply the best!"


Verified
5/5

2020-03-19

Good price, good customer service

"The color I wanted was not in stock, but they contacted me right away to offer a different color for immediate shipment. I chose to stick with my original choice, but was impressed with the prompt replies to every email. One minor annoyance was that I did have to sign for the delivery. "

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Verified
5/5

2020-03-03

Awesome purchase

"Will reuse and recommend. "