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Product & services pricing
4.15/5
Chance of future purchase:
3.94/5
Shipping & packaging:
4.28/5
Customer service:
4.00/5
Return/Replacement policy:
3.98/5

Verified
5/5

2020-08-05

Great Service, No Hassle

"Over all Good experience. Didn't need customer service since I got it in time and the device worked. Ordered a Davinci"

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Verified
5/5

2020-07-13

Finally, A store that delivers!

"I had been looking for a specific vape and tried two other attempts and wasted quite a bit of time, which can be challenging when you want something new and you want it right away. In this case it was for a special event plus I had just received a bonus from work so I had some money to burn, so to speak. I realize we are all in a frozen time capsule with this Corona virus, but these other companies failed to tell the truth and that truth was that they either did not have stock or they were unable to fulfill my order due to staffing issues or whatever the issue may have been. So, I had little faith that To The Cloud would be any different. But a few days later after I placed my order the package arrived. I am happy to say the testing phase has not ended yet ..! Thank you - To The Cloud Vapor Store for coming through for me.. May your clouds be partial with extended periods of sunshine!! :) "

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Verified
5/5

2020-07-09

Really kinda supergood.

"I price shopped pretty hard once I settled on the ArGo. TCVS had a great price, some swag and free shipping! Super easy ordering. Fast shipping.

What else could you want?

Only one note on the ArGo: Buy an extra battery. Just makes it easier.

Thanks, y’all.
"

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Verified
5/5

2020-07-09

Great deal

"Great price on Davin IQ2, quick turn around, got it quick"

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Verified
5/5

2020-07-08

Amazing

"Great product and service "

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Verified
5/5

2020-07-08

Fast and a good price

"I need to put a min amount of characters but I don’t really have anything else to say"

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5/5

2020-06-18

Great communication and products!

"I had purchased a Crafty and due to a cosmetic defect that was alerted to me prior, they kindly and swiftly upgraded my purchase to the newer model Crafty+! It was spotlessly clean and perfect. I wanted to make sure I understood the variable heat settings and finally got that and the airflow down before I reviewed. So happy to be vaping flower instead of toxic smoking during this covid nightmare. Will def spread the word on this companies refurb products and excellent service. "

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Verified
5/5

2020-06-07

A+

"Knocked it out of the park!"

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Verified
5/5

2020-06-06

Amazing experience!

"These guys know how to do business, they shipped quickly and even answered text support when I needed a bit of help. Check them out on any of their support methods or reddit if you need further guidance!"

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Verified
5/5

2020-06-05

Top Notch Service

"I can't speak highly enough about my experience buying from Cloud Vapor. My order was returned due to shipping issues. The staff at Cloud Vapor were diligent in getting the order reshipped. The order arrived as described and the free grinder was a nice touch. 100% would order from again. Thank you!"

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Verified
5/5

2020-06-05

great service

"arrived on time in excellent condition"

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Verified
5/5

2020-06-05

Great customer service!!

"After I placed my order, I was contacted by their sales staff who asked if I had any questions on my order and provided ETA. My order was delivered on time and fulfilled properly. A pleasure doing business with them!!"

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4/5

2020-05-30

A LITTLE DELAY OWING TO CORONAVIRUS LOCKDOWN BUT GREAT WHEN IT CAME

"I paid extra for 1-2 day delivery. The delivery came five days after I ordered the vaporizer but I do understand the difficulties of supply-chains in the coronavirus pandemic. A good company: they refunded my $29.99. The vaporizer I bought is full convection. I haven't yet mastered the iPhone app but I imagine the vaporizer will work best for me with that. Firefly 2-plus. I got this vaporizer even though I have a GHOST MV1. THE GHOST MV1 is good but doesn't give me the feeling of much vapor. My PAX 3 is great; I can put it on its lowest temperature and that seems just right. I'm not sure I should have bought the Firefly 2-plus. I think the store would refund my money if I sent it back. "

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Verified
5/5

2020-05-13

Quick

"Very quick. Easy shopping experience. Will be back.
"

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Verified
5/5

2020-05-13

Prompt delivery, bonus herb grinder

"I was attracted by the sale price even though it was about $10 more than the lowest price I found. The free grinder sealed the deal. I needed one and theirs is a hefty, good grinder, not a cheap one. I love the Firefly 2+ too. I recommend To the Clouds and would buy from them again. I wish they carried more FF2+ accessories. "

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