"I ordered two small parts August 1st and as of August 12th the status is still “received”. No further update have been provided nor has an ETA been given. I’m very disappointed with the service and will not be ordering again from this company."
"Easy to find the needed parts on the website and receive my order as expected. I ordered 5 gaskets with 5x oil filters and took me a few minutes to figure out they put one gasket in each oil filter box! It's convenient but wasn't obvious."
"Ordered July 28th and still waiting... it’s now Aug 10th. No eta provided."
"Website easy to navigate. Received updates every time the status of my order changed. Parts arrived in perfect condition. Fast delivery. I would definitely buy parts from Toyotapartsdirect.ca again. "
"Thanks for the savings! I'll be back."
"Was difficult to find part on website and then received WRONG part.
Useless website and Useless Customer Service.
Shipping cost was ridiculous for a $2.19 part + $17.55 shipping
"
"Excellent website. Quick delivery "
"Great value on OEM parts, wayyy cheaper than local dealer even with shipping. Only complaint would be site could be more clear when differentiating Japan made vehicles vs north american produced models, had to. All dealer to confirm part number. "
"Got the part quickly and there was no hassle. "
"Everything showed up on time and as expected. I already have another order in with them for more parts for my project.
Probably not the best if you are in a rush but definitely a great price for factory parts, better prices than the jobber parts at my local parts source.
Thanks again"
"Great experience I’m gone use again "
"Get parts that are cheaper than the dealer and its the same part"
"Every time I changed part numbers, I had to input my vehicle information. Very frustrating!"
"ToyotaPartsDirect are always there to be assured customer is ordering right part needed. They keep abreast of where your part ordered is and apprised of delivery time to the customer. What I appreciate is that once the order is placed and paid for; they contact again to make sure it is going to the person who ordered it. "
"Ordrer a part and they contacted me just to be sure they send me the right one, now that is good service "