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Product & services pricing
3.00/5
Chance of future purchase:
2.82/5
Shipping & packaging:
2.59/5
Customer service:
2.74/5
Return/Replacement policy:
2.66/5

Verified
5/5

2020-06-29

Fast delivery & as expected

"Bought a replacement radio antenna. Delivered within a week to my address in Toronto. Product looks new and unused, as expected. Works great!"

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Verified
5/5

2020-06-28

Just what I needed

"Needed a part for an older model that the dealer said was obsolete but now I have it thanks to Toyota Parts Direct!"

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Verified
1/5

2020-06-28

Rip offs

"I never received my parts. **** them."


Verified
4/5

2020-06-28

Parts Purchase

"Good Price. Good Service."

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Verified
5/5

2020-06-26

i will buy the next parts for my car thank you!

"thank you! i will return for my next car parts and next repairs"

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Verified
4/5

2020-06-25

Very good experience with a slight scare

"Correct parts Offered at good price and fast delivery. Only thing that scared me till delivery was the Canada post tracking number provided on the order confirmation was incorrect. "

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Verified
1/5

2020-06-24

Shipping Disappointmernt

"The company uses Expedited delivery through Canada Post. Thus, you are charged a higher fee for guaranteed delivery when Canada Post states that they cannot meet this requirement. "

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Verified
5/5

2020-06-24

Very good service!!

"Thx a lot for the service, contact and everything!! A++++"

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Verified
5/5

2020-06-23

Excellent

"This is the second time I have used their service. Both times they accurately filled the order and I received the parts very quickly. "

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Verified
3/5

2020-06-23

No more than fair

"Two mixed parts, wrote twice. Never got an answer."

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Verified
4/5

2020-06-23

Good service

"They confirmed the order and send it relatively quick. Would order again for those difficult parts to find. Could not find this part anywhere through the dealers at the time.
Thanks
"

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Verified
5/5

2020-06-22

Good parts

"O e parts always fit rite the first time delivery took about a week, Thanks Toyota direct"

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Verified
3/5

2020-06-20

Confused

"My part is 1” square...a $160 relay. $30 shipping via post seemed a bit high but I assumed it would go with a 2-3 day service. 7 days seems a bit unreasonable."

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Verified
1/5

2020-06-17

No updates

"Ordered and there were no updates for my order after almost a week. It got processed but it just sat at the processing stage. There is no initiative to tell customers through a representative to confirm that their order is being looked at. Thus doubt rises quickly. I'll have to file a dispute if I don't get my money back or if my parts don't get delivered within a month."

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Verified
5/5

2020-06-17

Great price, and very easy to deal with!

"Awesome customer service, very accommodating with my orders. Prompt response to questions and always kept me up to speed with my order. Highly recommended! "

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